Chuck E. Cheese logo

Server - Cast Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Dental Insurance
Health Insurance
Opportunities for advancement
flexible schedule
Referral program
Vision Insurance

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment. The company proudly operates iconic brands such as Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade, each offering a unique combination of quality food, engaging entertainment, and memorable experiences for families. With nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, CEC Entertainment has established itself as a premier destination for family fun and celebrations. The company is dedicated to creating joyful, lasting memories through fun, food, and play, celebrating over half a million birthdays annually and fostering a welcoming environment where children can be themselves.

Chuck E. Cheese stands out as a place "Where a Kid Can Be a Kid," emphasizing safety through programs like Kid Check and supporting communities by donating more than $24 million to schools and nonprofits. The brand's commitment to innovation and employee well-being was recognized in 2025 when it received the "Best in STEM" award and was named one of America’s Greatest Workplaces. Peter Piper Pizza complements this vision by offering a neighborhood pizzeria experience where fun is integrated into every aspect of the restaurant, fostering connections and promoting physical wellness in children through various play attractions. CEC Entertainment and its franchisees emphasize diversity, inclusion, and a culture of fun and play that unites families.

The company offers a range of employment opportunities suited to both first-time job seekers and those seeking to build an exciting career. Employees, referred to as Cast Members, receive cross-training in a variety of positions to empower them to provide exceptional service. Over 60% of managers have been promoted from within, demonstrating CEC’s commitment to career growth and development.

Currently hiring servers, CEC Entertainment provides a dynamic role that involves delivering great service by bringing food to guests in an engaging and efficient manner. Compensation includes commission opportunities for exempt and non-exempt employees based on sales of memberships and fun passes, with payments issued bi-weekly. The company also features a "Work Today, Get Paid Tomorrow" program that allows employees to access their earnings without delay.

Working as a server at Chuck E. Cheese involves more than just food delivery; it requires excellent customer service skills, an energetic and enthusiastic personality, and the ability to thrive in a lively environment filled with flashing lights, moving parts, and loud sounds. Employees must be physically capable of lifting up to 50 pounds and performing activities like standing, bending, kneeling, reaching, pushing, pulling, walking, and squatting during their shifts.

CEC Entertainment values the health and safety of both guests and staff, maintaining rigorous health and sanitation standards that comply with or exceed local regulations. The company also provides reasonable accommodations for individuals with disabilities, ensuring an inclusive workplace.

Employees enjoy various benefits, including competitive pay, a 50% meal discount during shifts, flexible scheduling, scholarships, perks and discount programs, an employee referral program, and assistance through the CEC Cares Fund during emergencies. The company also offers medical, dental, vision, life, disability insurance, and a 401(k) retirement plan to eligible U.S. employees as part of their comprehensive benefits package. CEC Entertainment is committed to fostering an equitable work environment and does not discriminate against applicants based on diverse protected characteristics, promoting a culture where diversity and inclusion are championed throughout the organization.

Job Requirements

  • be at least 15 years of age
  • available to work various shifts
  • excellent customer service skills
  • energetic and enthusiastic personality
  • ability to lift or carry objects weighing up to 50 pounds
  • ability to stand, bend, kneel, reach, push, pull, walk, and squat during shifts
  • ability to handle job stress
  • effective interpersonal skills

Job Qualifications

  • high school diploma or equivalent preferred
  • previous customer service experience beneficial but not required
  • energetic and enthusiastic personality
  • strong communication skills
  • ability to work in a fast-paced environment
  • teamwork and collaboration skills
  • flexible availability for various shifts

Job Duties

  • provide excellent customer service to guests
  • deliver food efficiently to tables
  • maintain cleanliness and organization of dining area
  • assist with order taking and processing
  • handle guest inquiries and resolve complaints
  • support team members as needed
  • adhere to health and safety standards

Job Criteria

Experience

Entry Level (1-2 years)


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