Chuck E. Cheese logo

Server - Cast Member

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Flexible
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Benefits

Paid holidays
Commuter assistance
Dental Insurance
Employee assistance program
Health Insurance
Disability insurance
AD&D insurance
Opportunities for advancement
flexible schedule
Referral program
Paid sick time
Pet insurance
Vision Insurance
Flexible spending account
Life insurance

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment, proudly operating iconic brands such as Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade. Known for creating memorable experiences rooted in great food, family, and fun, CEC Entertainment is committed to being a top employer and a favorite gathering place where kids and families can enjoy quality time together. The company operates nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries. Through its dedication to play and connection, CEC Entertainment has become synonymous with safe, engaging, and joyful environments where children can thrive through physical wellness and interactive entertainment. The company values diversity and inclusion, aiming to reflect the varied backgrounds and experiences of the communities it serves.

The role of Server at Chuck E. Cheese is an exciting opportunity for individuals seeking either a first-time job or a rewarding career path in the hospitality and entertainment industry. Servers play a crucial role in delivering excellent customer experiences by providing prompt and friendly service as they deliver food to guests. This position is hourly paid, with a competitive wage ranging from $17.13 to $18.13, plus commission potential depending on membership and Fun Pass sales. Servers benefit from flexible schedules, enabling a healthy work-life balance, and are eligible for valuable perks like a 50% meal discount during shifts, scholarship programs, employee referral bonuses, and participation in the CEC Cares Fund to support employees in times of need.

Chuck E. Cheese fosters a supportive workplace culture where over 60% of managers have been promoted internally, demonstrating the company's commitment to career advancement and employee development. The company offers thorough cross-training across various positions so that Cast Members are empowered and able to provide service excellence. Employees also have access to extensive benefits packages, particularly for managers and full-time roles, including comprehensive medical, dental, and vision insurance, life and disability coverage, 401(k) retirement plans, paid holidays, and voluntary benefits such as pet insurance and educational discounts.

Additionally, the work environment expects Servers to be active and physically capable, requiring the lifting or carrying of items up to 50 pounds and the ability to stand, bend, kneel, reach, and move efficiently during shifts. The role includes working amid dynamic settings with flashing lights, moving parts, and lively atmospheres typical of entertainment centers. Serve Your Way with enthusiasm and energy, ensuring every guest enjoys their experience while contributing to the safety and fun that defines Chuck E. Cheese. This role offers not only excellent pay and incentives but also the chance to be part of a celebrated culture that has received awards like "Best in STEM" and recognition as one of America’s Greatest Workplaces.

CED Entertainment is an Equal Opportunity Employer dedicated to maintaining a diverse and inclusive workforce. The company complies with rigorous health and sanitation standards to protect employees and guests alike, making it a safe and welcoming place to work and grow your career.

Job Requirements

  • be at least 15 years of age
  • available to work various shifts
  • excellent customer service skills
  • energetic and enthusiastic personality
  • must be able to lift or carry objects weighing 0-50 pounds during scheduled shift
  • ability to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift
  • able to handle job stress and interact effectively with guests and co-workers
  • willing to work in an environment with flashing lights, moving mechanical parts, and loud noises

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in customer service or food service roles is an asset
  • strong communication skills
  • ability to work in a fast-paced, dynamic environment
  • energetic and enthusiastic personality
  • basic math skills for handling transactions
  • ability to work flexible shifts

Job Duties

  • provide excellent customer service by delivering food to guests
  • maintain cleanliness and organization of service areas
  • handle guest requests and resolve complaints professionally
  • operate point-of-sale systems accurately
  • assist in promoting membership and Fun Pass sales
  • collaborate with team members to ensure smooth operation of the restaurant
  • adhere to safety and sanitation guidelines

Job Criteria

Experience

Entry Level (1-2 years)


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