Chuck E. Cheese logo

Server - Cast Member

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $15.16 - $16.16
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Work Schedule

Flexible
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Benefits

Dental Insurance
Health Insurance
Opportunities for advancement
flexible schedule
Referral program
Paid sick time
Vision Insurance

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment. They proudly operate beloved brands such as Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade. This company is dedicated to creating joyful and lasting memories for families by combining great food, engaging entertainment, and a safe, inclusive environment where kids can truly be kids. Chuck E. Cheese alone celebrates over half a million birthdays annually, showcasing the company's impact on families nationwide. The company is committed to safety through initiatives like the Kid Check program and has contributed over $24 million to schools and nonprofits, reflecting its dedication to community support. In addition to fun and food, the brand has earned accolades such as the "Best in STEM" award and recognition as one of America's Greatest Workplaces, affirming its leadership in innovation and employee well-being.

CEC Entertainment operates nearly 600 Chuck E. Cheese locations and more than 120 Peter Piper Pizza venues across 45 states and 18 countries. They foster an inclusive culture that celebrates diversity and promotes fun and play to unite families. The Peter Piper Pizza brand offers a neighborhood pizzeria experience where the fun is baked into the food and entertainment, fostering physical wellness and motor skills development in kids through engaging attractions.

The role of Server at Chuck E. Cheese offers an excellent opportunity for first-time job seekers or those looking to build a rewarding career in service and hospitality. Servers play a key part in delivering great guest experiences by providing attentive and friendly food service. The position is hourly, with competitive pay ranging from $15.16 to $16.16 per hour, plus commission potential on memberships and Fun Pass sales, paid out bi-weekly.

Servers are empowered to deliver exceptional service through cross-training in multiple positions, contributing to a dynamic and supportive work environment. About 60% of managers have been promoted from within, showcasing strong internal career growth opportunities. The company offers flexible schedules, a 50% meal discount during shifts, scholarships, employee referral programs, and a special CEC Cares Fund that supports team members during personal hardships. Additionally, paid sick leave accrues at one hour per 30 hours worked, and voluntary part-time benefits are available to employees.

This position requires an energetic, enthusiastic personality and excellent customer service skills to engage guests and enhance their experience. Servers must be able to stand, bend, kneel, reach, push/pull, walk, and squat during shifts and lift up to 50 pounds. The work environment can include flashing lights and loud noises, typical of an entertainment venue. The company is committed to reasonable accommodations to enable individuals with disabilities to perform essential job functions.

CEC Entertainment values diversity and operates as an Equal Opportunity Employer, welcoming applicants regardless of race, color, gender identity, sexual orientation, religion, age, disability, veteran status, or any other protected class. The organization prioritizes health and safety with rigorous sanitation standards and operational procedures that meet or exceed local requirements, ensuring a safe environment for employees and guests alike. This role not only offers a chance to work in a fun, family-friendly setting but also to be part of a company with strong community ties and a commitment to employee development and well-being.

Job Requirements

  • be at least 15 years of age
  • available to work various shifts
  • excellent customer service skills
  • energetic and enthusiastic personality
  • ability to lift or carry objects weighing up to 50 pounds
  • ability to stand, bend, kneel, reach, push/pull, walk, and squat during shifts
  • able to interact effectively with guests and coworkers
  • capable of working in an environment with flashing lights and loud noises

Job Qualifications

  • high school diploma or equivalent preferred
  • prior experience in customer service or food service desirable
  • strong communication and interpersonal skills
  • ability to work flexible hours including nights and weekends
  • energetic and enthusiastic personality
  • ability to handle job stress and work in a fast-paced environment

Job Duties

  • greet and serve guests promptly and courteously
  • deliver food and beverages efficiently and accurately
  • maintain cleanliness and organization of dining and service areas
  • process transactions and manage cash responsibly
  • assist in cross-training for various positions
  • provide excellent customer service to enhance guest experience
  • adhere to health and safety procedures

Job Criteria

Experience

Entry Level (1-2 years)


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