Chuck E. Cheese logo

Server - Cast Member

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $16.50
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Work Schedule

Flexible
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Benefits

competitive pay
50% discount on meal during shift
flexible schedules
scholarships
Perks and Discounts programs
Employee Referral Program
CEC Cares Fund

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment. The company proudly operates the iconic Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade brands, creating a fun and welcoming environment where families can come together to enjoy great food, play, and celebrate special moments. Chuck E. Cheese is especially known for hosting over half a million birthdays annually, providing a safe and joyful atmosphere for kids with its commitment to safety programs like Kid Check® and community support through significant donations to schools and nonprofits. Peter Piper Pizza offers a neighborhood pizzeria experience complete with quality food, engaging entertainment, and a focus on physical wellness and motor skills development in children. CEC Entertainment and its franchisees operate nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries. The company fosters a culture of diversity, inclusion, and celebrates fun and play as a way to unite families from all backgrounds.

The role available at Chuck E. Cheese is a Server position, ideal for entry-level job seekers or those looking to build a rewarding career in hospitality and family entertainment. Servers at Chuck E. Cheese provide exceptional service by delivering food to guests, ensuring that every visitor has an enjoyable dining experience. Cast Members are empowered through cross-training in various roles, giving them the opportunity to develop a wide range of skills within the company. Over 60% of management positions are filled by promoting from within, highlighting the company’s dedication to career growth and internal advancement. Servers benefit from competitive hourly wages ranging from $15.00 to $16.50, complemented by commission potentials based on sales of Memberships and Fun Passes, enhancing overall earning opportunities.

Chuck E. Cheese emphasizes a "Work Today, Get Paid Tomorrow" program, designed to provide immediate financial benefit with no delay between paychecks. Additional perks for Servers include flexible scheduling, a 50% discount on meals during shifts, scholarships, an employee referral program, access to the CEC Cares Fund which offers assistance in times of personal catastrophe, and participation in perks and discounts programs. The role also demands physical capabilities such as lifting up to 50 pounds, standing, bending, kneeling, and enduring the dynamic environment of flashing lights, mechanical parts, and loud noises typically found in a family entertainment venue. The company’s rigorous health and sanitation standards ensure a safe environment for both guests and employees, supporting the wellbeing of everyone involved.

CEC Entertainment prides itself on being an Equal Opportunity Employer that values diversity and inclusion. The company actively avoids discrimination based on race, color, gender identity, sexual orientation, age, disability, or any other legally protected status. By fostering an inclusive workplace, CEC Entertainment ensures that all employees can contribute their unique perspectives, supporting the company’s mission to be the best place for kids and families to eat and play. Serving as a platform not only for entertainment but for career development, the Server position at Chuck E. Cheese promises a dynamic and rewarding experience for those passionate about hospitality, guest service, and creating vibrant community spaces where every Kid Can Be a Kid®.

Job Requirements

  • Be at least 16 years of age
  • Available to work various shifts including nights and weekends
  • Excellent customer service skills
  • Energetic and enthusiastic personality
  • Ability to lift or carry objects weighing up to 50 pounds
  • Ability to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shifts
  • Ability to handle job stress and interact effectively with guests and co-workers

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is a plus
  • Energetic and enthusiastic personality
  • Excellent communication and interpersonal skills
  • Ability to work flexible shifts including evenings, weekends, and holidays
  • Ability to multitask and prioritize in a fast-paced environment
  • Commitment to upholding health and safety standards

Job Duties

  • Provide great service to guests by delivering food promptly
  • Engage with guests to ensure a positive dining experience
  • Maintain cleanliness and organization of the dining area
  • Collaborate with team members to support restaurant operations
  • Handle guest inquiries and resolve any issues professionally
  • Adhere to health and safety standards
  • Assist in sales of Memberships and Fun Passes to enhance guest experience

Job Criteria

Experience

Entry Level (1-2 years)


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