Server / Cashier - PT

TravelCenters of America (TA) has been an iconic name in the travel industry for over 50 years, serving as a trusted rest stop for millions of professional truck drivers and motorists. The company is a leader in providing essential services such as fuel, food, truck maintenance, and more through its extensive network of travel centers across the United States. Headquartered in Westlake, Ohio, TA is driven by a passionate team committed to innovation, customer service excellence, and sustainable business practices. Over the years, TA has continually expanded its footprint while incorporating cutting-edge technology and engaging in forward-thinking alternative energy and sustainability initiatives, positioning itself as a forward-looking leader in the travel and transportation support sector.

TravelCenters of America offers a dynamic work environment where every team member is regarded as a stakeholder in the company’s success. The corporate culture encourages employee input, career growth, and a collaborative approach to shaping the company's future. TA’s focus on creating inclusive workplaces and providing extensive career advancement opportunities makes it an ideal employer for those interested in thriving in a growth-oriented and team-focused environment. The company’s commitment to diversity and equal employment opportunity ensures that everyone is welcomed and respected regardless of their background.

The Server position at TA’s travel centers plays a pivotal role in delivering a convenient and enjoyable dining experience to a diverse range of travelers. This role is central to the company's goal of "returning every traveler to the road better than they came." Servers contribute to customer satisfaction by providing friendly, accurate, and efficient service across a variety of dining options offered at TA locations nationwide. It is a hands-on role that requires dedication, positive attitude, and strong communication skills to engage with guests and ensure their needs are met with enthusiasm and professionalism.

The Server will work in a fun and trusting environment focused on outstanding customer service. Responsibilities include welcoming and serving customers promptly and courteously with a genuine and positive demeanor. The role demands familiarity with menu items and an ability to promote daily specials that meet customer preferences. Proficiency in using point-of-sale (POS) systems is essential for processing customer transactions accurately. Additionally, Servers are responsible for prioritizing work based on kitchen and dining area needs, maintaining equipment according to operational standards, and strictly following food safety procedures.

Working as a Server at TravelCenters of America offers a competitive hourly wage between $16.90 and $17.90, with the exact pay dependent on various factors including experience and job responsibilities. The position provides flexible working hours, including nights, weekends, and some holidays, to ensure coverage during peak travel times, reflecting the 24/7 nature of the travel centers. Beyond the core responsibilities, Servers have opportunities to build strong relationships with team members and leaders, fostering a supportive work environment and opening pathways for career advancement.

TA also offers a comprehensive benefits package that supports the health, financial security, and well-being of its employees. Benefits include medical, dental, vision, and life insurance plans, 401(k) with company match, vacation and paid holidays, tuition reimbursement, on-site meal discounts, and access to a broad range of discounts on technology, travel, food, and fuel. This holistic approach to employee benefits highlights TravelCenters of America’s dedication to nurturing its workforce and rewarding their commitment.