Server Captain

Dudley's is a beloved neighborhood restaurant located in the vibrant Lower East Side of New York City. Known for its lively and inviting atmosphere, Dudley's offers an approachable menu that combines quality dining with warm, welcoming hospitality. As a staple of the local dining scene, Dudley's prides itself on creating memorable experiences for its guests by blending a casual yet elevated dining environment. The establishment has built a reputation for attentiveness and genuine service, making it a favorite destination for New Yorkers and visitors alike. Dudley's operates during night and weekend hours, catering to patrons who appreciate exceptional service during peak dining times. This full-time opportunity at Dudley's presents an exciting chance to join a respected hospitality group with a commitment to employee development and supportive teamwork.

The role of Server Captain at Dudley's is a pivotal position designed for an experienced server who is ready to step into a leadership role within the front-of-house team. This position involves overseeing the smooth flow of dining room service, ensuring high standards are consistently met during busy and high-energy service periods. The Server Captain acts as a leader and mentor, assisting other servers by managing table pacing, maintaining quality control, and providing a welcoming environment for all guests. This role requires someone who can confidently handle VIP tables and special service requests, as well as orchestrate service recovery with professionalism and care.

As a Server Captain, you will work closely with the kitchen, bar, hosts, management, and fellow servers to maintain clear and effective communication that drives seamless operations. Your responsibilities will include greeting guests, guiding them through the menu with thoughtful recommendations, and supporting the onboarding and training of new team members. The position demands a leader who leads by example, fostering teamwork and collaboration without ego. You will manage service stations, oversee cleanliness, and ensure organizational standards are upheld throughout all service shifts.

This role is ideal for a confident, personable individual who thrives in fast-paced environments and understands the nuances of pacing service effectively. The schedule requires availability during nights and weekends, aligning with Dudley's busiest service hours, to maintain excellent guest experiences across brunch, dinner, and late-night service periods. The compensation starts at $21 per hour before tip credit, plus tips, reflecting the value Dudley's places on expertise and dedication. If you are passionate about providing elevated yet approachable hospitality and eager to develop your leadership skills within a supportive and collaborative team environment, Dudley's offers an unmatched opportunity for career growth and advancement in the hospitality industry.