Server / Busser - All Shifts!

Prime Hospitality Group is a distinguished hospitality company that was established in 2017. Originating with just five Ruth's Chris Steak House restaurants, it quickly ascended to become the largest franchisee of the global Ruth's Chris brand, now boasting twelve locations. The group has since expanded its diverse portfolio to include various food and beverage concepts as well as ventures in the hotel hospitality sector. This evolution has resulted in a vibrant collection of service-oriented brands that prioritize guest satisfaction and memorable experiences. Prime Hospitality Group's team operates with a strong passion for hospitality and a commitment to values that drive the organization to deliver excellence in every aspect of service. They foster a work environment that emphasizes teamwork, openness, and continuous improvement, ensuring an outstanding experience for both guests and employees alike.

The Server Assistant role at Prime Hospitality Group is a vital position within their hospitality operations. Reporting directly to the Manager, the Server Assistant plays a key role in supporting servers and contributing to a seamless dining experience. This role entails assisting with service stations, maintaining cleanliness and stock, and communicating effectively with servers to help uphold service efficiency and guest satisfaction. The Server Assistant embodies professionalism, positive hygiene practices, and a commitment to the highest standards and company policies. They serve as role models for other team members, setting an example in adherence to all operational guidelines.

Duties include setting up and restocking service stations before, during, and after service, managing glassware and ice supplies, conveying guest requests to servers, and fulfilling assigned opening and side work tasks promptly. The position also involves clearing and resetting tables in accordance with established procedures, aiding service and steward staff with cleaning duties, and handling equipment and supplies carefully. Physical stamina and agility are important, as the role requires lifting trays or equipment up to 35 pounds, frequent bending, kneeling, and use of fine motor skills for operating point-of-sale equipment and handling food and beverage items.

Prime Hospitality Group looks for individuals with prior restaurant hospitality experience who demonstrate reliability, accuracy, and a strong work ethic. The ideal candidate can work well within a team, actively listen, and show respect for diversity among colleagues. Customer focus is paramount, with a clear emphasis on understanding and meeting guest needs, creating a welcoming atmosphere, and fostering returning customers. Completion of the company’s restaurant training program is mandatory to ensure consistent quality and familiarity with operational standards.

As an equal opportunity employer, Prime Hospitality Group values diversity and inclusion. They maintain strict policies against discrimination and harassment in any form based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected statuses as per federal, state, and local laws. Their equitable employment practices encompass all aspects of the workplace including hiring, promotion, compensation, benefits, training, and apprenticeship.

In summary, this Server Assistant opportunity offers a dynamic work environment within a fast-growing hospitality group recognized for quality and service excellence. The role requires a motivated, responsible individual who thrives in a collaborative setting and is passionate about enhancing the guest dining experience. Benefits provided by Prime Hospitality Group include health, dental, and vision insurance, paid time off, 401(k) retirement savings plan, referral bonuses, and paid training, making it a compelling opportunity for those seeking to build a career in hospitality.