Server - Brickyard Hollow Biddeford

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $8.00
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Work Schedule

Standard Hours
Day Shifts
Night Shifts
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Benefits

employee discount
401k plan

Job Description

Our establishment is a vibrant and dynamic restaurant committed to delivering exceptional dining experiences to every guest who walks through our doors. We pride ourselves on creating a welcoming and inviting atmosphere where patrons can enjoy delicious meals made from high-quality ingredients, served by a passionate and dedicated team. As a well-established restaurant, we emphasize the importance of excellent customer service, ensuring each visit is memorable and satisfying. Our team members are at the heart of our success, and we invest in fostering a supportive environment where employees can thrive professionally and personally.

As a Server with our restaurant, you will play an integral role in the frontline of our operation, acting as the primary point of contact between our guests and the kitchen staff. Your main responsibilities include greeting guests warmly and engaging with them about menu specials and promotions to enhance their dining experience. You will efficiently take food and drink orders, ensuring accuracy and attentiveness to any dietary preferences or requirements. Serving food and beverages promptly while maintaining a clean and organized dining area is key to ensuring guest satisfaction. You will also be responsible for adhering to all state and federal regulations, including those related to serving alcoholic beverages, to maintain a safe and compliant environment.

The role requires you to multitask effectively in a fast-paced setting, managing several tables and tasks simultaneously without compromising service quality. Additionally, you will aid in opening and closing the dining room according to established procedures and perform daily cleaning and maintenance duties to uphold the restaurant's standards. Exceptional interpersonal and communication skills are essential as you will continuously interact with guests to address inquiries or resolve any issues that may arise during their visit. Being a people person with a strong commitment to customer service is crucial in this position because your efforts directly influence the restaurant's reputation and overall success.

By joining our team as a Server, you will be part of a collaborative, energetic environment where you can develop valuable hospitality skills and build rewarding relationships with both guests and colleagues. We offer a supportive culture that values dedication, attention to detail, and a passion for excellent service. If you enjoy working in a lively restaurant atmosphere and take pride in creating positive guest experiences, this role presents a fantastic opportunity to advance your career in the hospitality industry. Employment is offered on a flexible shift basis including day, evening, morning, night, and varying hours to accommodate different schedules. Moreover, we provide benefits such as employee discounts and eligibility for a 401k plan after meeting service hour requirements, reinforcing our commitment to our team members' well-being and future.

Job Requirements

  • High school diploma or equivalent
  • ability to work in a fast-paced environment and handle multiple tasks simultaneously

Job Qualifications

  • High school diploma or equivalent
  • ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • previous experience in a customer service role, preferably in a restaurant setting
  • experience with Toast POS system
  • certification in food safety or responsible alcohol service

Job Duties

  • Greet and engage guests in a friendly and courteous manner and explain any specials and/or restaurant promotions to guests
  • take food and drink orders accurately and efficiently, clearing of any food and/or beverage items, etc
  • open and close dining room according to predetermined process
  • serve food and beverages to guests, ensuring timely delivery
  • abide by all state and federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests
  • complete daily and weekly cleaning and maintenance tasks around restaurant
  • dedication to maintaining a safe, comfortable, and fun environment for guests and staff
  • exceptional customer service is hugely important to our business model
  • must be a people person!
  • handle customer inquiries and resolve any issues that may arise during their dining experience

Job Criteria

Experience

Entry Level (1-2 years)


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