Server, Brassica Restaurant - Waldorf Astoria Atlanta Buckhead

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security plans

Job Description

Waldorf Astoria is an iconic luxury hotel brand known globally for its exceptional service, elegant accommodations, and sophisticated dining experiences. The Waldorf Astoria Atlanta Buckhead is one of the premier properties in Atlanta, located in a prestigious neighborhood and featuring a striking 42-story tower that houses more than 200 rooms, including 127 guest rooms and exclusive residences. This Forbes 4-Star and AAA 4-Diamond hotel also boasts over 10,000 square feet of meeting and event space and three unique food and beverage outlets including a three-meal restaurant, a bar, and an in-room dining option. The hotel prides itself on creating unforgettable experiences for guests while also providing meaningful and enriching opportunities for its team members, all while maintaining a positive impact in the local community.

The role of Server at the Brassica Restaurant within the Waldorf Astoria Atlanta Buckhead is an integral part of the hotel's distinguished hospitality team. This position is more than just delivering food and beverage service; it involves delivering memorable and exceptional experiences to every guest, ensuring each visit is warm, welcoming, and flawless. A server at Brassica is expected to bring a contagious upbeat and friendly attitude that enhances guest interactions and personalizes their dining experience. This includes mastering the extensive menu details, promotions, and specials to confidently guide guests through their choices and answer any questions they might have. The server plays a critical role in ensuring operational efficiency by taking orders accurately, entering them into the point-of-sale system, and delivering meals promptly with meticulous attention to detail. Additionally, maintaining the cleanliness, stocking, and organization of the food service station is essential to providing a seamless dining experience.

The Waldorf Astoria team emphasizes strict adherence to health, safety, sanitation, and alcohol awareness regulations to uphold the highest standards of well-being for both guests and team members. Hilton, the parent company, champions core values such as hospitality, integrity, leadership, teamwork, ownership, and a focus on the present moment, all of which are qualities expected of every server to excel and contribute meaningfully.

Joining Waldorf Astoria means becoming part of a globally respected hospitality leader known for its award-winning workplace culture, including consistent recognition as one of the World’s Best Workplaces. The hotel’s team members enjoy exceptional benefits such as discounted travel opportunities, an employee stock purchase program, paid parental leave, comprehensive health and welfare benefits, mental health resources, generous paid time off, and financial security plans. Waldorf Astoria provides a supportive environment rich with career growth opportunities, making it an outstanding place to build a career in hospitality while making every guest's stay truly magical. Join this prestigious team to be part of a luxury legacy that invites you to brighten someone’s day every time you come to work.

Job Requirements

  • High school diploma or equivalent
  • Prior food service experience preferred
  • Knowledge of menu items and specials
  • Ability to communicate clearly with guests and team members
  • Physical stamina to stand and walk for extended periods
  • Ability to work flexible shifts including evenings, weekends, and holidays
  • Compliance with health and safety standards

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food and beverage service preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of POS systems
  • Commitment to providing excellent customer service
  • Ability to work flexible hours including weekends and holidays

Job Duties

  • Delight guests with friendly and proactive service
  • Master all menu items, promotions, and specials
  • Take and enter food and beverage orders accurately
  • Deliver completed orders promptly with attention to detail
  • Maintain and stock the food service station clean and organized
  • Comply with health, safety, sanitation, and alcohol awareness regulations
  • Provide outstanding hospitality that reflects Waldorf Astoria's core values

Job Criteria

Experience

Entry Level (1-2 years)


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