Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Opportunities for advancement
Employee Meals
Job Description
Innovative Dining Group (IDG) is a renowned hospitality company celebrated for its portfolio of iconic restaurant brands, including BOA Steakhouse, Sushi Roku, and Katana. Known for blending exceptional cuisine, striking design, and vibrant social atmospheres, IDG has set a benchmark in the hospitality industry for creating trend-setting dining destinations. The company is expanding its presence into luxury resort dining with an exciting new culinary partnership at Casa Mani Resort Napa Valley, a newly transformed resort situated in the heart of California's renowned wine country.
Casa Mani Resort Napa Valley, under the guidance of IDG, aims to offer a collection of elevated dining experiences that emphasize seasonality, craftsmanship, and modern culinary techniques. This expansion brings a variety of dining concepts ranging from a signature steakhouse to lively social spaces and locally inspired offerings. Each dining venue at the resort is designed to reflect IDG's commitment to bold flavors, high-quality ingredients, and unforgettable guest experiences.
The role of Server at BOA Steakhouse within the Casa Mani Resort represents an exciting opportunity to join a dynamic team at one of Napa Valley's most anticipated culinary destinations. As a Server, you will play a crucial role in delivering a unique dining experience by providing superior customer service, facilitating order placement, timely delivery of food and beverages, and ensuring the satisfaction of guests throughout their visit.
Servers at BOA Steakhouse are expected to possess extensive knowledge of the menu and beverage programs, informing guests of daily specials and menu changes. They will ensure accuracy in orders, provide attentive service, and handle transactions efficiently including processing payments. The position demands excellent customer service skills, the ability to remain calm under pressure, and a genuine approach to hospitality that embodies the restaurant's standards.
This role also requires the Server to support operational efficiency by performing station opening and closing duties, assisting with table clearing and resetting, and maintaining cleanliness in service areas. Flexibility is essential, as Servers may need to fill in as needed to ensure smooth operations. The job offers a stimulating work environment that fosters growth and skill development within a high-end, high-volume dining context.
Employment is full-time and offers competitive compensation, reflecting the high standards and expectations of the establishment. Join the BOA Steakhouse team at Casa Mani Resort and become part of a pioneering culinary venture in Napa Valley, where every service opportunity is a chance to create memorable experiences for guests.
Casa Mani Resort Napa Valley, under the guidance of IDG, aims to offer a collection of elevated dining experiences that emphasize seasonality, craftsmanship, and modern culinary techniques. This expansion brings a variety of dining concepts ranging from a signature steakhouse to lively social spaces and locally inspired offerings. Each dining venue at the resort is designed to reflect IDG's commitment to bold flavors, high-quality ingredients, and unforgettable guest experiences.
The role of Server at BOA Steakhouse within the Casa Mani Resort represents an exciting opportunity to join a dynamic team at one of Napa Valley's most anticipated culinary destinations. As a Server, you will play a crucial role in delivering a unique dining experience by providing superior customer service, facilitating order placement, timely delivery of food and beverages, and ensuring the satisfaction of guests throughout their visit.
Servers at BOA Steakhouse are expected to possess extensive knowledge of the menu and beverage programs, informing guests of daily specials and menu changes. They will ensure accuracy in orders, provide attentive service, and handle transactions efficiently including processing payments. The position demands excellent customer service skills, the ability to remain calm under pressure, and a genuine approach to hospitality that embodies the restaurant's standards.
This role also requires the Server to support operational efficiency by performing station opening and closing duties, assisting with table clearing and resetting, and maintaining cleanliness in service areas. Flexibility is essential, as Servers may need to fill in as needed to ensure smooth operations. The job offers a stimulating work environment that fosters growth and skill development within a high-end, high-volume dining context.
Employment is full-time and offers competitive compensation, reflecting the high standards and expectations of the establishment. Join the BOA Steakhouse team at Casa Mani Resort and become part of a pioneering culinary venture in Napa Valley, where every service opportunity is a chance to create memorable experiences for guests.
Job Requirements
- 2 years previous server experience in a high-end, high-volume restaurant
- proficient in Microsoft Suite including Outlook, Word, Excel
- knowledge of Open Table and restaurant POS systems
- familiarity with food service regulations and proper food handling procedures
- ability to multi-task and work efficiently under pressure
- strong communication skills
- positive, upbeat attitude with a strong work ethic
- flexible availability to work days, nights, weekends
- valid Food Handler Card and Alcohol Awareness Training Certificate upon hire
- ability to work standing for long periods, lift up to 50 lbs, and manage a physically demanding role
- must be 21 years or older
Job Qualifications
- 2 years previous server experience in a high-end, high-volume restaurant
- proficient in Microsoft Suite: Outlook, Word, Excel
- open table and restaurant POS systems
- possess a strong familiarity with food service regulations and proper food handling procedures
- strong communication skills, both with guests and teammates
- a positive, upbeat attitude with a strong work ethic
- flexible availability to work days, nights, weekends
- a valid Food Handler Card and Alcohol Awareness Training Certificate
- must be 21 years or older
Job Duties
- Have an extensive knowledge of our restaurant's food offerings and beverage program
- inform guests of menu changes and daily specials and answer questions regarding food and beverages
- ensure all orders are filled accurately and deliver food and beverages from kitchen to guests in a timely manner
- provide attentive service to diners, check their needs throughout their dining experience and promptly address any customer service issue referring to management if necessary
- prepare final bill, present the check to guest, accept payment, process credit card and make changes if needed
- perform station opening/closing and side work duties for each shift
- assist bussers with clearing and resetting tables and maintain cleanliness in all service areas
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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