Server - Blackbird

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.90
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Meal Allowances

Job Description

Blackbird - Coastal Gastropub is not just a restaurant, but a fully realized immersive dining experience located on the California coast. This upscale gastropub combines the best of California's land and sea with an elevated bar sensibility, emphasizing seasonal ingredients, sophisticated culinary techniques, and shared dining experiences that invite connection and discovery. At Blackbird, the ambiance is thoughtfully crafted to be calm, observant, and slightly off-center, encouraging guests to linger, connect, and explore the unexpected nuances of their meal and setting over time.

Blackbird’s identity is deeply rooted in delivering more than just food service; it delivers a rich narrative and an emotional journey for every guest. The venue is designed to be a place where guests do not just visit for a meal but for a story and an experience that stays with them long after they leave. The team at Blackbird comprises storytellers and curators of a dining journey, where each contact with guests is intended to unfold like a great film, complete with opening moments, evolving narratives, and satisfying conclusions.

The Server role at Blackbird is dynamic and requires a highly personalized, intuitive approach to hospitality. Servers at Blackbird do not simply take orders; they guide guests through a paced dining journey designed to create moments that are intentional, effortless, and memorable. This role demands a polished, composed presence combined with the ability to read guest cues and adjust service style accordingly — balancing attentiveness with subtlety and grace.

Key responsibilities involve mastering the menu with confidence and depth, including the ability to articulate culinary nuances like ingredient contrasts and elevated cooking techniques. Servers are also expected to educate guests on the range of beverage offerings, highlighting coastal California wines and Old World wine restraint and intentionality while encouraging shared dining as a connective experience. Operational excellence is crucial, from precise order accuracy and well-timed service to maintaining cleanliness and upholding food safety and alcohol service standards. Collaboration with culinary and bar teams ensures a seamless, synchronized service flow.

Blackbird values staff who embody the brand’s core philosophy of elevated service and authentic guest connections, contributing to a culture of refinement, curiosity, and continuous improvement. This is a unique opportunity for hospitality professionals who are passionate about culinary artistry, atmospheric storytelling, and delivering elevated hospitality. At Blackbird, servers are not just employees; they are essential storytellers who enhance the guest experience, fostering an environment that blends food, wine, culture, and meaningful connections.

Job Requirements

  • high school diploma or equivalent
  • minimum 2 years of experience in upscale or fine dining service
  • strong knowledge of food and beverage pairing principles
  • excellent communication skills
  • ability to multitask in a fast-paced environment
  • passion for storytelling and guest engagement
  • commitment to delivering exceptional hospitality
  • ability to work flexible hours including nights and weekends

Job Qualifications

  • 2+ years of serving experience in upscale, fine dining, or elevated casual environments
  • strong knowledge of food, wine, and beverage pairing principles
  • familiarity with steps of service and hospitality standards
  • ability to multitask in a high-touch, high-expectation environment
  • excellent communication and interpersonal skills
  • a natural inclination toward hospitality, storytelling, and guest engagement

Job Duties

  • Deliver anticipatory, highly personalized service aligned with Blackbird's immersive hospitality philosophy
  • guide guests through a paced dining journey
  • read guest cues and adjust tone, energy, and engagement style accordingly
  • create moments that feel intentional, effortless, and memorable
  • present menu items with confidence, clarity, and narrative depth
  • educate guests on wine pairings and beverage selections focusing on coastal California wines and Old World restraint
  • position dishes as shareable experiences encouraging connection at the table
  • maintain a polished, composed, and observant demeanor
  • move with purpose and quiet confidence throughout the dining room
  • execute all steps of service with precision including order accuracy, timing, and table maintenance
  • collaborate with culinary and bar teams to ensure synchronized service flow
  • uphold all food safety, alcohol service, and sanitation standards
  • embody Blackbird's brand and culture by upholding elevated service standards, attention to detail, and commitment to guest connection
  • contribute to a culture of refinement, curiosity, and continuous improvement

Job Criteria

Experience

Mid Level (3-7 years)


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