Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $5.49 - $1.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Employee and friends & family hotel and restaurant discounts
earned paid time off
Health Insurance
Vision Insurance
Dental Insurance
Life insurance
flexible schedules
Holiday pay
paid volunteer time
Advancement opportunities
Monetary recognition program
Monetary referral program
Paid maternity/paternity or adoption leave
Employee assistance program
Job Description
Big E's Sports Grill on the Beltline is part of a vibrant chain of restaurants known for delivering exceptional food and a lively atmosphere in the Food and Beverage and Hospitality Industries. As a fast-paced and high-energy establishment, Big E's prides itself on creating an engaging environment not only for its guests but also for its team members. The company has established a culture where employees are encouraged to develop their skills and advance in their careers amid a supportive and dynamic workplace. Big E's commitment to quality service, excellent food, and continuous growth has solidified its reputation as a favorite dining destination and a top employer within the region.
The Server position at Big E's Sports Grill offers an exciting opportunity for individuals passionate about serving others and contributing to memorable dining experiences. This role involves providing food and beverage service to guests while adhering to local health department regulations, company standards, and core values. Servers are the face of the restaurant, ensuring every guest feels welcomed, valued, and completely satisfied with their service. With a starting wage of $5.49 per hour plus tips, this role is perfect for those looking to join a bustling environment where every day brings the chance to interact with amazing guests and be part of a dedicated team. The position not only emphasizes high-quality service delivery but also promotes personal growth through substantial advancement opportunities, flexible scheduling, and a variety of employee benefits. These benefits include health, vision, dental, and life insurance for full-time employees, paid time off, holiday pay, employee assistance programs, and more. Big E's commitment to its team is further reflected in unique perks such as 100 percent paid maternity, paternity, or adoption leave for those eligible, paid volunteer time, and monetary recognition and referral programs. Every server plays a crucial role in maintaining the restaurant's high standards of service, safety, and hospitality, contributing to an environment that customers love returning to and employees enjoy working in. This role is ideal for energetic, outgoing individuals who thrive in a team-oriented, fast-paced environment and are dedicated to providing exceptional guest experiences.
The Server position at Big E's Sports Grill offers an exciting opportunity for individuals passionate about serving others and contributing to memorable dining experiences. This role involves providing food and beverage service to guests while adhering to local health department regulations, company standards, and core values. Servers are the face of the restaurant, ensuring every guest feels welcomed, valued, and completely satisfied with their service. With a starting wage of $5.49 per hour plus tips, this role is perfect for those looking to join a bustling environment where every day brings the chance to interact with amazing guests and be part of a dedicated team. The position not only emphasizes high-quality service delivery but also promotes personal growth through substantial advancement opportunities, flexible scheduling, and a variety of employee benefits. These benefits include health, vision, dental, and life insurance for full-time employees, paid time off, holiday pay, employee assistance programs, and more. Big E's commitment to its team is further reflected in unique perks such as 100 percent paid maternity, paternity, or adoption leave for those eligible, paid volunteer time, and monetary recognition and referral programs. Every server plays a crucial role in maintaining the restaurant's high standards of service, safety, and hospitality, contributing to an environment that customers love returning to and employees enjoy working in. This role is ideal for energetic, outgoing individuals who thrive in a team-oriented, fast-paced environment and are dedicated to providing exceptional guest experiences.
Job Requirements
- Ability to interpret and extract information
- ability to perform arithmetic functions
- good communication skills
- TIPS or ServSafe Alcohol Certification (may be completed upon hire)
- none formal education required
- work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments
- schedule varies according to business demands and needs
- position does not require travel
- uniform shirt and name tag provided
- wear Suburban Inns approved blue jeans and black, close-toed, non-slip shoes
- hair must be kept well-groomed
- all facial piercings and tattoos that are not covered by a work uniform must be approved by management
- comply with appearance guidelines related to tattoos deemed offensive
- position administered without regard to protected characteristics
Job Qualifications
- Good communication skills
- ability to interpret and extract information
- ability to perform arithmetic functions
- TIPS or ServSafe Alcohol Certification (may be completed upon hire)
- none formal education required
Job Duties
- Greet all guests in a friendly, positive manner
- ask questions of guests and make personal connections to make them feel they are welcome and valued
- inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt and pepper shakers, clean floor)
- obtain orders from guests ensuring accuracy while following Big E's steps of service
- ensure all guests requesting alcohol have proper ID and are over 21 years of age
- attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons according to TIPS training
- verify accuracy of the bill and present to the guest
- handle all cash and credit card charges according to standard operating procedures
- advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions
- complete assigned shift duties
- pre-bus tables
- run food and help others when able
- complete closing shift work
- set up and break down patio daily in season
- follow all Suburban Inns processes
- exhibit regular and recurrent attendance records
- other duties as requested by management
Job Criteria
Experience
No experience required
Job Location
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