Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.25 - $17.25
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule

Job Description

Atwater Brewery & Biergarten, located in downtown Grand Rapids, Michigan, is a celebrated establishment renowned for its extensive portfolio of award-winning craft beers. With a strong commitment to making beer approachable for every type of drinker, Atwater Brewery has established itself as a community-focused brewery and taproom where guests can enjoy high-quality brews, delightful food offerings, and a warm, inviting atmosphere. The brewery's vibrant location in Grand Rapids allows it to be an integral part of the local craft beer scene, consistently attracting both local patrons and visitors seeking a rich beer-tasting experience. Atwater Brewery champions a culture of hospitality, authenticity, and knowledge, fostering an environment where beer lovers can deepen their appreciation for craft beers through educational and engaging experiences.

The role of Server / Beertender at Atwater Brewery & Biergarten is a dynamic position that plays a critical part in delivering exceptional service to guests in the taproom. This position requires a personable, knowledgeable, and passionate individual who is enthusiastic about craft beer and hospitality. The successful candidate will be responsible for greeting and serving guests in a friendly and timely manner, providing detailed knowledge about the beer, cocktail, and food menus, and ensuring that every guest feels welcomed and well-informed. The Server / Beertender must be confident serving both tables and behind the bar, delivering an outstanding customer experience through attentive and professional service.

In this role, the Server / Beertender will also educate guests about the company, its history, and its beers, helping to enhance their appreciation of the brewery's unique offerings. Responsibilities include processing payments accurately, delivering food and drinks to customers, maintaining cleanliness and adhering to sanitation standards throughout the pub, and acting in accordance with the company’s core values of honesty, respect, and integrity. The Server / Beertender will work independently and as part of a team, contributing to a positive workplace culture and ensuring operational efficiency in the brewery and taproom. This position also offers an opportunity for those interested to expand their knowledge of craft beer and brewery operations in a supportive and engaging environment.

Job Requirements

  • Minimum 1 year serving experience
  • excellent customer service skills
  • strong communication skills
  • strong quality control skills
  • ability to multitask
  • works well independently and cooperatively in a team environment
  • beer/brewery knowledge preferred but not necessary

Job Qualifications

  • Minimum 1 year serving experience
  • excellent customer service skills
  • strong communication skills
  • strong quality control skills
  • ability to multitask
  • works well independently and cooperatively in a team environment
  • beer/brewery knowledge preferred but not necessary

Job Duties

  • Support the company's mission and corporate values
  • act with honesty, respect and integrity, in the taproom and with each other
  • greet and serve guests in a friendly and timely manner
  • be knowledgeable about beer, cocktail and food menus
  • endeavor to up-sell food, beer and specials
  • confidently and comfortably serve tables and behind the bar
  • educate guests on the company, history and the beer
  • receive and process payments on proper terminals
  • deliver food and drinks to customers
  • assist in keeping pub clean and following sanitation requirements
  • adhere to proper hygiene
  • attendance required per company policy
  • perform other tasks as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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