Cinemark USA, Inc logo

Server - Beer and Wine

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $10.50 - $17.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

employee discount
401(k) matching
growth opportunities
Education Assistance
health benefits
Parental leave
Paid Time Off
Daily Pay
free movies

Job Description

Cinemark is a leading movie theater company known for providing exceptional entertainment experiences to moviegoers across the globe. As a major player in the cinema industry, Cinemark is dedicated to not only showcasing the latest blockbuster films but also creating memorable moments through outstanding customer service and a welcoming atmosphere. Their innovative approach to movie exhibition has made them a preferred destination for cinema enthusiasts who value quality, comfort, and convenience while enjoying their favorite films. Cinemark operates numerous theaters featuring the latest technology in sound and visuals, along with a variety of food and beverage options to enrich the overall movie-going experience.

Joining Cinemark means becoming part of a dynamic team that thrives on collaboration, creativity, and a passion for delivering excellent guest experiences. The company fosters a supportive environment where employees can grow their skills, explore new opportunities, and contribute meaningfully to the entertainment industry. This role as a Server - Beer and Wine is an essential position within the Cinemark team, focused on enhancing guests' enjoyment by providing attentive and knowledgeable service related to food and beverage offerings. The position operates in a fast-paced environment where customer interaction and satisfaction are top priorities.

As a Server - Beer and Wine, you will play a crucial role in guiding guests through their dining and beverage choices by offering expert menu knowledge and personalized recommendations. The role requires greeting guests warmly, efficiently taking and processing orders, and ensuring that all transactions are handled accurately and responsibly, particularly concerning the sale of alcoholic beverages. Safety and compliance with laws regarding age verification and alcohol consumption areas are critical components of this job.

Flexibility is also key in this role, as you may be cross-trained to support other theater functions such as concession work, box office duties, or ushering, depending on staffing needs. This cross-functional aspect allows for varied experiences and opportunities for career advancement within Cinemark. The company's commitment to providing a safe, clean, and enjoyable environment means you will also participate in routine sanitation and maintenance activities to uphold cleanliness standards and ensure guest and employee safety.

Employment in this position is hourly, with a competitive pay range of $12.25 to $14.85 per hour. Cinemark values team members who bring an energetic, friendly attitude and a dedication to excellent guest service. This role offers not only a chance to be part of a vibrant company but also numerous benefits and growth opportunities. Whether you are looking for your first job or seeking to build on your hospitality experience, the Server - Beer and Wine position at Cinemark provides a rewarding opportunity to grow and thrive in a world-class entertainment organization.

Job Requirements

  • Proof of age with minimum age 18 to serve alcohol and in some states 21
  • completion of basic food handling training and any required local or state certifications
  • completion of Safe Alcohol Service training program
  • availability to work flexible hours including evenings, weekends and holidays
  • regular and consistent attendance
  • excellent guest service skills
  • accurate cash handling and basic math skills
  • strong interpersonal communication skills in English
  • ability to work independently and collaboratively
  • ability to follow directions
  • sense of urgency in task completion
  • able to bend, kneel and lift up to 50 lbs
  • frequent standing, walking and reaching
  • able to work in standing position for extended periods
  • able to handle moderate to high noise levels

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in food or beverage service is a plus
  • ability to communicate effectively in English
  • interpersonal skills to interact with diverse ages and personalities
  • capability to handle cash accurately and perform basic math
  • ability to work both independently and in a team environment
  • ability to follow directions and respond with urgency
  • energetic and friendly attitude

Job Duties

  • Greet guests with a smile in a timely and professional manner
  • possess full knowledge of bar and menu items in a fast-paced environment to enhance the guest experience
  • accurately record food and beverage orders from guests in a timely manner
  • responsible for all transactions done on assigned register including proper cash balance and correct ticket distribution
  • verify identification to confirm guests are at least 21 years of age for all alcohol transactions
  • ensure that alcohol is consumed in designated areas only
  • consistently use suggestive selling techniques
  • collaborate with kitchen team to ensure that food orders are accurate
  • consistently wipe down and sanitize employee and guest high-contact areas
  • properly utilize personal protective equipment while completing position specific tasks
  • adapt to the frequency and scope of required cleaning tasks
  • monitor safety and security issues and report to management
  • perform other work-related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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