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Server - Beer and Wine

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $14.26 - $17.82
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Work Schedule

Flexible
Weekend Shifts
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Benefits

employee discount
401(k) matching
growth opportunities
Education Assistance
health benefits
Parental leave
Paid Time Off
Daily Pay
free movies

Job Description

Cinemark is a leading global entertainment company known for providing movie lovers with an unforgettable cinematic experience. As one of the premier movie theater chains, Cinemark offers state-of-the-art technology, luxurious seating, and a wide selection of food and beverages to enhance each visit. The company is committed to delivering exceptional customer service and creating an inclusive environment where team members can thrive and grow their careers. With locations across various regions, Cinemark continuously evolves to meet the dynamic needs of its diverse guest base, making it a preferred destination for entertainment and leisure.

The position of Server - Beer and Wine at Cinemark is a dynamic role that plays a crucial part in enriching the guest experience by providing outstanding food and beverage service within the theater. This role is designed for individuals who are enthusiastic about customer interaction and have a passion for hospitality within a fast-paced entertainment setting. The Server - Beer and Wine is responsible for engaging guests with a friendly demeanor, recommending menu items strategically to enhance their overall experience, and ensuring the timely service of food and beverages. This includes handling alcohol transactions responsibly by verifying guest legal age and adhering to all related safety protocols.

In addition to primary responsibilities, the Server - Beer and Wine is expected to be versatile by cross-training in various theater roles such as Restaurant Worker, Concessionist, Box Office Cashier, or Usher depending on staffing needs. This multifaceted approach ensures seamless operations and flexibility within the team. The position requires an energetic personality with excellent communication skills, as the role is a pivotal link between guests and kitchen staff, ensuring accuracy and satisfaction with every order.

The role offers a competitive hourly wage ranging from $14.26 to $17.82, and promotes a culture of growth and opportunity with access to various benefits such as employee discounts, health benefits, education assistance, and career advancement programs. Cinemark fosters a supportive workplace where each team member is valued and empowered to contribute to the company's success while enjoying a range of perks designed to enhance both their professional and personal lives.

This position demands physical stamina, adaptability, and dedication to exceptional customer service. Frequent interaction with guests and collaboration with colleagues across multiple departments are core aspects of the job. The environment may be moderately noisy and requires standing for long periods as well as the ability to lift items up to 50 pounds safely. Comprehensive training, including safe alcohol service, is provided to ensure all team members meet company standards and regulatory requirements.

By joining Cinemark as a Server - Beer and Wine, candidates become part of a dynamic team focused on delivering memorable experiences to every guest. This role is ideal for individuals seeking a vibrant workplace with flexible hours including evenings, weekends, and holidays, along with opportunities to develop skills in hospitality and customer service within a growing global entertainment company.

Job Requirements

  • Proof of age for legal alcohol service
  • Completion of basic food handling training and any required local or state certification
  • Availability to work flexible hours including evenings, weekends, and holidays
  • Regular and consistent attendance
  • Energetic and friendly attitude
  • Excellent guest service skills
  • Accurate cash handling and basic math skills
  • Strong interpersonal communication skills
  • Ability to work independently and as part of a team
  • Ability to take and follow direction
  • Responds with urgency
  • Frequent bending, kneeling, and lifting up to 50 lbs
  • Ability to stand for extended periods
  • Comfortable working in a noisy environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior experience in a customer service or hospitality role is beneficial
  • Ability to communicate effectively with all ages, genders, and personalities
  • Demonstrated ability to work both independently and in a team environment
  • Basic math skills and accurate cash handling ability
  • Completion of safe alcohol service training program required
  • Proficiency in English communication, both verbal and written
  • Ability to follow directions and respond with urgency
  • Energetic and friendly attitude during each shift

Job Duties

  • Greet guests with a smile in a timely and professional manner
  • Possess full knowledge of bar and menu items in a fast-paced environment to enhance the guest experience
  • Accurately records food and beverage orders from guests in a timely manner
  • Responsible for all transactions done on assigned register including proper cash balance and reporting concerns
  • Verifies identification to confirm guests are at least 21 years of age for all alcohol transactions
  • Ensures that alcohol is consumed in designated areas only
  • Consistently use suggestive selling techniques
  • Collaborate with kitchen team to ensure that food orders are accurate
  • Consistently wipes down and sanitizes employee and guest high-contact areas
  • Properly utilizes personal protective equipment while completing position specific tasks
  • Adapts to the frequency and scope of required cleaning tasks
  • Monitors safety and security issues and reports to management
  • Performs other work-related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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