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Server - Beer and Wine

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $9.25 - $15.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

employee discount
401(k) matching
growth opportunities
Education Assistance
health benefits
Parental leave
Paid Time Off
Daily Pay
free movies

Job Description

Cinemark is a leading entertainment company known for providing high-quality movie experiences to audiences around the world. As one of the largest theater chains globally, Cinemark operates numerous locations, each designed to offer exceptional service, comfort, and the latest in entertainment technology. The company prides itself on creating a welcoming atmosphere for movie lovers, where every visit is memorable. Cinemark’s commitment to innovation and guest satisfaction has made it a destination for families, friends, and individual movie enthusiasts seeking the perfect escape through film.

At Cinemark, employees are more than just team members; they are heroes who play a vital role in delivering an outstanding guest experience. Cinemark provides opportunities for career growth through continuous learning and development, allowing team members to thrive professionally and personally in a dynamic environment.

The Server - Beer and Wine position at Cinemark is a unique role focused on enhancing the movie-going experience by providing exceptional food and beverage service. This position requires individuals who are passionate about customer service and have a keen attention to detail. Servers in this role are responsible for guiding guests in selecting menu items, including beer and wine offerings, to complement their visit. By engaging with guests through friendly and timely interactions, servers create a hospitable environment that encourages return visits.

This role goes beyond basic serving duties by acting as a key communication link between guests and the kitchen staff, ensuring that orders are accurate and delivered promptly. In addition to serving, individuals may be cross-trained to perform additional duties such as working as a restaurant worker, concessionist, box office cashier, or usher, depending on staffing needs. This versatility makes the position ideal for those looking to develop a broad range of skills in the hospitality and entertainment industry.

Key responsibilities include greeting guests warmly, possessing comprehensive knowledge of both bar and menu items, accurately recording food and beverage orders, and managing transactions with attention to cash handling procedures. A significant aspect of the role involves ensuring compliance with alcohol service laws, including verifying guests’ ages and monitoring the consumption of alcohol in designated areas only. The position also requires maintaining cleanliness and sanitization of high-contact areas and adapting to various cleaning and safety protocols.

Working as a Server - Beer and Wine at Cinemark offers a dynamic work environment where teamwork is essential but independence is also valued. The ideal candidate will have excellent communication skills, a friendly and energetic attitude, and a commitment to providing excellent guest service. Flexibility in working hours is crucial, as shifts often include evenings, weekends, and holidays. Physical stamina is also important, as the role involves frequent bending, kneeling, lifting, standing, walking, and reaching throughout the theater.

Employment is typically hourly with benefits that may include health coverage, a 401(k) match, paid time off, employee discounts, and other perks designed to support employee well-being and career development. As part of a smoke-free workplace, Cinemark is dedicated to maintaining a safe and healthy environment for all team members and guests. This inclusive and supportive workplace culture respects diversity and promotes equal opportunity for all individuals.

Joining Cinemark as a Server - Beer and Wine is more than just a job; it’s a chance to be part of an exciting industry that combines entertainment with outstanding customer service. Team members gain valuable experience that can serve as a foundation for advancement within the company or the broader hospitality sector. With a focus on both professional growth and guest satisfaction, Cinemark offers a rewarding career path for those who are enthusiastic, dependable, and eager to make a difference in every guest interaction.

Job Requirements

  • Proof of age valid for serving alcohol (18 or 21 depending on state)
  • Completion of basic food handling training and relevant certification
  • Availability to work flexible hours including evenings, weekends, and holidays
  • Regular and consistent attendance
  • Energetic and friendly attitude
  • Excellent guest service
  • Accurate cash handling and basic math skills
  • Effective communication skills in English
  • Ability to work both independently and in a team
  • Ability to take and follow directions
  • Sense of urgency in response to tasks
  • Frequent bending, kneeling, and lifting up to 50 lbs
  • Frequent standing, walking, and reaching
  • Ability to stand for extended periods
  • Ability to handle moderate to high noise levels

Job Qualifications

  • Basic food handling training and local or state mandated certification or health card where required
  • Completion of a Safe Alcohol Service training program
  • Ability to communicate effectively in English verbally and in writing
  • Accurate cash handling and basic math skills
  • Energetic and friendly attitude during each shift
  • Ability to work in a team environment and independently
  • Ability to take and follow direction
  • Strong interpersonal skills to interact with all ages, genders, and personalities
  • Responds with a sense of urgency
  • Excellent guest service skills

Job Duties

  • Greet guests with a smile in a timely and professional manner
  • Possess full knowledge of bar and menu items in a fast-paced environment to enhance the guest experience
  • Accurately records food and beverage orders from guests in a timely manner
  • Responsible for all transactions done on assigned register including proper cash balance and reporting any concerns to a manager
  • Verifies identification to confirm guests are at least 21 years of age for all alcohol transactions
  • Ensures that alcohol is consumed in designated areas only
  • Consistently use suggestive selling techniques
  • Collaborate with kitchen team to ensure that food orders are accurate
  • Consistently wipes down and sanitizes employee and guest high-contact areas
  • Properly utilizes personal protective equipment while completing position specific tasks
  • Adapts to the frequency and scope of required cleaning tasks
  • Monitors safety and security issues and reports to management
  • Performs other work-related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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