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Server - Beer and Wine

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

employee discount
401(k) matching
growth opportunities
Education Assistance
health benefits
Parental leave
Paid Time Off
Daily Pay
free movies

Job Description

Cinemark is a leading movie theater chain known for delivering an exceptional cinematic experience to movie enthusiasts across numerous locations. With a commitment to innovation and customer satisfaction, Cinemark creates immersive environments where guests can enjoy the magic of movies. The company prides itself on its dedication to both guest experience and employee growth, offering a dynamic workplace culture that encourages creativity and teamwork. Cinemark is a place where employees are not just workers but integral parts of a larger mission to bring joy and entertainment to audiences worldwide.\n\nThe role of Server - Beer and Wine at Cinemark plays a crucial part in shaping the overall guest experience by providing timely and engaging food and beverage service. This position is centered around greeting guests warmly, guiding them through menu selections to enhance their movie-going experience, and ensuring quick and accurate service at concession counters. With responsibilities that include taking orders, verifying age for alcohol sales, and collaborating with kitchen staff, the Server - Beer and Wine acts as a vital link between guests and the theater’s food service team. Employees in this role must possess strong menu knowledge, a friendly and professional demeanor, and the ability to multitask effectively in a fast-paced environment.\n\nAdditionally, this role offers opportunities for cross-training across other theater positions such as concessionist, box office cashier, usher, and restaurant worker, allowing for skill development and versatile career growth within the Cinemark team. Flexibility in scheduling is essential as shifts may include evenings, weekends, and holidays, reflecting the entertainment industry's typical operating hours. Candidates can expect to work in a lively environment where their efforts contribute directly to guest satisfaction and the overall success of the theater operations. Cinemark also emphasizes safety and hygiene, requiring adherence to cleaning protocols and the use of personal protective equipment. This position is ideal for individuals who thrive in social settings and enjoy delivering exceptional customer service while being part of a collaborative team. The employment type is typically part-time or full-time with competitive hourly pay, and team members have access to a range of valuable benefits including employee discounts, health coverage, and career advancement opportunities at Cinemark.

Job Requirements

  • Proof of age
  • completes basic food handling training and obtains local or state mandated certification if required
  • completes safe alcohol service training program
  • availability to work flexible hours including evenings, weekends and holidays
  • regular and consistent attendance
  • energetic and friendly attitude
  • provides excellent guest service
  • accurate cash handling and basic math skills
  • effective verbal and written communication skills
  • ability to work independently and in a team
  • ability to take and follow direction
  • responds with a sense of urgency

Job Qualifications

  • High school diploma or equivalent
  • previous experience in customer service or food and beverage industry preferred
  • knowledge of safe alcohol service procedures
  • strong communication and interpersonal skills
  • ability to work effectively in a team environment
  • basic math and cash handling skills
  • ability to follow directions and respond with a sense of urgency
  • proficiency in English for verbal and written communication

Job Duties

  • Greet guests with a smile in a timely and professional manner
  • possess full knowledge of bar and menu items in a fast-paced environment to enhance the guest experience
  • accurately record food and beverage orders from guests in a timely manner
  • responsible for all transactions done on assigned register including proper cash balance and ticket distribution
  • verify identification to confirm guests are at least 21 years of age for all alcohol transactions
  • ensure that alcohol is consumed in designated areas only
  • consistently use suggestive selling techniques
  • collaborate with kitchen team to ensure that food orders are accurate
  • consistently wipe down and sanitize employee and guest high-contact areas
  • properly utilize personal protective equipment while completing position specific tasks
  • adapt to the frequency and scope of required cleaning tasks
  • monitor safety and security issues and report to management
  • perform other work-related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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