Cinemark logo

Server - Beer and Wine

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

employee discount
401(k) matching
growth opportunities
Education Assistance
health benefits
Parental leave
Paid Time Off
Daily Pay
free movies

Job Description

Cinemark is a leading movie theater chain known for providing exceptional entertainment experiences to movie lovers around the world. With a dedication to creating a memorable environment and continuously enhancing the guest experience, Cinemark has established itself as a prominent player in the entertainment industry. As a company, Cinemark values innovation, teamwork, and customer satisfaction, offering a dynamic and supportive workplace for its employees. The company operates numerous theaters, delivering blockbuster movies and exciting concessions that bring the magic of cinema to life for millions of guests annually.

Joining Cinemark means becoming part of a passionate team that strives to make every movie visit unforgettable. The Server - Beer and Wine position offers a unique opportunity to engage with guests directly while providing excellent service that complements their movie-going experience. The role is designed for individuals who enjoy working in a fast-paced environment, interacting with diverse people, and who have a flair for hospitality and customer relations.

As a Server - Beer and Wine, you will be responsible for greeting guests and guiding them through the menu to enhance their overall experience by suggesting food and beverage options. This role requires strong menu knowledge and the ability to deliver quick and efficient counter service. It serves as a vital connection between guests and the kitchen team, ensuring orders are accurate and that guests are satisfied. This position also involves handling cash transactions with accuracy and maintaining a professional demeanor at all times.

In addition to the primary responsibilities, candidates should be prepared to cross-train in other roles such as Restaurant Worker, Concessionist, Box Office Cashier, or Usher as needed by the theater. This flexibility enhances team collaboration and ensures smooth operations during busy periods. The Server - Beer and Wine role demands adherence to legal requirements, such as verifying guests' age for alcohol service and ensuring alcohol consumption is restricted to designated areas only.

Cinemark emphasizes safety and cleanliness, requiring employees to maintain sanitized environments and follow proper use of personal protective equipment. The role also involves monitoring safety concerns and reporting any irregularities to management to maintain a secure and welcoming atmosphere for guests and staff.

This is a role for those who bring energy, enthusiasm, and a customer-first attitude, working both independently and as part of a team to contribute to the theater’s success. With flexible scheduling options that include evenings, weekends, and holidays, this position suits individuals seeking a dynamic work environment with opportunities for growth and skill development.

Job Requirements

  • Proof of age as required by state laws
  • complete basic food handling training and obtain any local or state mandated certification or food handlers permit where required
  • complete safe alcohol service training program
  • availability to work flexible hours including evenings, weekends, and holidays
  • regular and consistent attendance
  • energetic and friendly attitude
  • excellent guest service skills
  • accurate cash handling and basic math skills
  • effective verbal and written communication skills in English
  • ability to work both independently and as part of a team
  • ability to take and follow direction
  • respond with a sense of urgency
  • frequent bending, kneeling and lifting up to 50 lbs
  • frequent standing, walking and reaching around the theater
  • ability to work in a standing position for extended periods
  • able to work in moderate to high noise levels

Job Qualifications

  • High school diploma or equivalent preferred
  • previous food service or customer service experience is an asset
  • basic food handling training and certification where required
  • ability to communicate effectively with diverse guests
  • strong interpersonal skills
  • ability to work in a team environment and independently
  • ability to follow directions and respond with urgency
  • ability to handle cash transactions accurately

Job Duties

  • Greet guests with a smile in a timely and professional manner
  • possess full knowledge of bar and menu items in a fast-paced environment to enhance the guest experience
  • accurately records food and beverage orders from guests in a timely manner
  • responsible for all transactions done on assigned register including proper cash balance and reporting concerns
  • verifies identification to confirm guests are at least 21 years of age for all alcohol transactions
  • ensures that alcohol is consumed in designated areas only
  • consistently use suggestive selling techniques
  • collaborate with kitchen team to ensure that food orders are accurate
  • consistently wipes down and sanitizes employee and guest high-contact areas
  • properly utilizes personal protective equipment while completing position specific tasks
  • monitors safety and security issues and reports to management
  • performs other work-related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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