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Server - Beer and Wine

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $11.25 - $18.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

employee discount
401(k) matching
growth opportunities
Education Assistance
health benefits
Parental leave
Paid Time Off
Daily Pay
free movies

Job Description

Cinemark is a leading global entertainment company known for delivering exceptional movie-going experiences across its extensive network of theaters. As a prominent player in the cinema industry, Cinemark combines state-of-the-art technology with customer-focused service to create an inviting and exciting atmosphere where guests can enjoy films in a comfortable, friendly environment. Renowned for its commitment to innovation and quality, Cinemark emphasizes not only the entertainment aspect but also strives to provide career growth and a supportive workplace culture for its employees. Whether an individual is seeking an entry-level position or a path toward management, Cinemark offers countless opportunities for professional development, learning, and advancement, making it a career destination for those passionate about the entertainment and service industries.

The role of Server - Beer and Wine at Cinemark is crucial in enhancing the overall guest experience by managing the sale and service of alcoholic beverages alongside food offerings within the cinema setting. This position is designed for individuals who possess a friendly demeanor, strong customer service skills, and the ability to thrive in a fast-paced and dynamic environment. Servers in this role greet guests warmly, provide menu recommendations with detailed knowledge of food and beverage options, and ensure quick and accurate order processing at the counter. They serve as a vital link between guests and the backend kitchen and bar staff, ensuring orders are fulfilled correctly and promptly. The role requires interaction with a diverse audience, necessitating excellent communication skills and a professional appearance.

Beyond their primary responsibilities, Servers are also expected to uphold all safety and quality standards related to alcohol service, including verifying guest ages and ensuring alcohol consumption occurs only in designated areas. Flexibility is key, as team members may be cross-trained to perform other theater functions such as concession sales, box office cashiering, or usher duties based on operational needs. This cross-training not only enhances employees' skill sets but also promotes a collaborative team environment. The Server - Beer and Wine position offers the chance to work flexible hours including evenings, weekends, and holidays, matching the demands of the entertainment business while providing a work schedule that can accommodate various lifestyles.

Cinemark values its employees and offers a package of benefits aimed at supporting both their personal and professional lives. These include employee discounts, 401(k) matching programs, opportunities for education assistance, health benefits, paid time off, parental leave, daily pay options, and free movie screenings. Working at Cinemark is more than just a job; it’s an opportunity to be part of a lively, engaging, and rapidly evolving industry, contributing to memorable experiences for movie lovers around the world. Candidates passionate about customer service and the entertainment industry will find this role highly rewarding and full of potential for growth and learning.

Job Requirements

  • Proof of age
  • Must be 18 years old to serve alcohol, 21 in certain states
  • Completion of basic food handling training and any local or state mandated certification
  • Must complete safe alcohol service training
  • Availability to work flexible hours including evenings, weekends, and holidays
  • Regular and consistent attendance
  • Energetic and friendly attitude during each shift
  • Excellent guest service skills
  • Accurate cash handling and basic math skills
  • Effective verbal and written communication skills
  • Ability to work both independently and as part of a team
  • Ability to follow directions promptly
  • Capacity to stand for extended periods
  • Ability to bend, kneel, and lift up to 50 pounds
  • Must comprehend and converse effectively in English

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or food and beverage industry is an asset
  • Strong communication skills both verbal and written
  • Ability to work in a fast-paced environment while maintaining a friendly attitude
  • Basic math skills and accurate cash handling abilities
  • Ability to understand and comply with local and state alcohol laws
  • Team player with the ability to work independently
  • Ability to follow directions and adhere to safety protocols

Job Duties

  • Greet guests with a smile in a timely and professional manner
  • Possess full knowledge of bar and menu items in a fast-paced environment to enhance the guest experience
  • Accurately record food and beverage orders from guests in a timely manner
  • Responsible for all transactions done on assigned register including cash balance and ticket distribution
  • Verify identification to confirm guests are at least 21 years of age for all alcohol transactions
  • Ensure that alcohol is consumed in designated areas only
  • Consistently use suggestive selling techniques
  • Collaborate with kitchen team to ensure that food orders are accurate
  • Consistently wipe down and sanitize employee and guest high-contact areas
  • Properly utilize personal protective equipment while completing position specific tasks
  • Adapt to the frequency and scope of required cleaning tasks
  • Monitor safety and security issues and report to management
  • Perform other work-related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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