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Server - Beer and Wine

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

employee discount
401(k) matching
growth opportunities
Education Assistance
health benefits
Parental leave
Paid Time Off
Daily Pay
free movies

Job Description

Cinemark is one of the leading movie theater chains, known for providing exceptional cinematic experiences to millions of moviegoers around the world. As a pioneer in the entertainment industry, Cinemark is committed to creating a dynamic and fun work environment that fosters growth, creativity, and teamwork. The company values innovation and guest satisfaction, ensuring that every visit is memorable through great service, cutting-edge technology, and a welcoming atmosphere.

A career at Cinemark is a perfect opportunity for individuals seeking a vibrant and fast-paced environment where they can develop their skills while contributing to unforgettable experiences for guests. The Server - Beer and Wine role is an integral part of this experience, serving as a critical link between the guests and the hospitality team. This role not only involves serving food and beverages but also delivering exceptional customer service by engaging with guests, making menu recommendations, and ensuring smooth transactions at the counter. The position may require cross-training in various theater roles such as restaurant worker, concessionist, box office cashier, or usher, creating a versatile and engaging work experience.

In this role, team members will have the chance to develop strong interpersonal skills while working collaboratively with colleagues and interacting with diverse guests. The Server - Beer and Wine is responsible for upholding the highest standards of service, including verifying guest age for alcohol service, maintaining cleanliness and hygiene, and following safety protocols to enhance the overall customer experience. Flexibility in working hours, including evenings, weekends, and holidays, is expected to meet the demands of the theater schedule.

Cinemark offers a supportive environment that recognizes the importance of work-life balance and personal growth. Employees benefit from a variety of perks such as employee discounts, 401(k) matching, education assistance, health benefits, parental leave, paid time off, daily pay options, and free movie tickets. This role is ideal for individuals who are energetic, personable, diligent, and passionate about providing excellent guest service in a team-oriented setting. Whether you're new to the workforce or seeking a career in hospitality and entertainment, Cinemark offers exciting opportunities to grow professionally and personally in a thriving industry.

Job Requirements

  • Proof of age (18 or 21 depending on state) to serve, pour, or mix alcoholic beverages
  • completion of Safe Alcohol Service training program
  • availability to work flexible hours including evenings, weekends, and holidays
  • regular and consistent attendance
  • energetic and friendly attitude
  • excellent guest service skills
  • basic math skills
  • ability to communicate effectively in English
  • ability to work in a team and independently
  • ability to take and follow direction
  • respond promptly and with urgency
  • physical ability to bend, kneel, lift up to 50 lbs, stand and walk for extended periods
  • ability to work in a noisy environment

Job Qualifications

  • Proof of age to legally serve alcohol
  • basic food handling training and any local or state mandated certification or permits where required
  • ability to communicate verbally and in writing with all ages, genders, and personalities
  • effective English communication skills
  • team player with ability to work independently
  • ability to follow direction and respond with urgency
  • accurate cash handling and basic math skills

Job Duties

  • Greet guests with a smile in a timely and professional manner
  • possess full knowledge of bar and menu items in a fast-paced environment to enhance the guest experience
  • accurately record food and beverage orders from guests in a timely manner
  • responsible for all transactions done on assigned register including proper cash balance and ticket distribution
  • verify identification to confirm guests are at least 21 years of age for all alcohol transactions
  • ensure that alcohol is consumed in designated areas only
  • use suggestive selling techniques consistently
  • collaborate with kitchen team to ensure food orders are accurate
  • wipe down and sanitize employee and guest high-contact areas
  • properly utilize personal protective equipment while completing position specific tasks
  • adapt to the frequency and scope of required cleaning tasks
  • monitor safety and security issues and report to management
  • perform other work-related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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