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Server (Bay Host)

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Employee Discounts
Paid Time Off
Free mental well-being platform

Job Description

Topgolf Entertainment Group is a global sports and entertainment community dedicated to providing innovative and inclusive experiences that bring people together through fun and connection. Located in Bryan, Texas, Topgolf is a vibrant venue known for its unique blend of sport, entertainment, and socializing, making it a popular destination for families, friends, and corporate events. As a leading company in the hospitality and entertainment sector, Topgolf prides itself on fostering a dynamic and playful work environment where teamwork, creativity, and excellence are encouraged. The company is committed to creating opportunities for career growth and personal development while maintaining its core values: Fun, One Team, Excellence, Courage, and Caring.

The role of a Bay Host at Topgolf Bryan is an exciting opportunity for individuals who thrive in fast-paced environments and enjoy delivering outstanding customer service. This position is hourly, with competitive wages and the potential to earn tips. As a Bay Host, you will be at the forefront of guest interaction, welcoming Players to their bays with enthusiasm and ensuring they have a memorable and enjoyable experience. The role involves active engagement with Players by recommending food, beverage, and gaming options that suit their visit, thereby enhancing their overall enjoyment and driving sales.

In addition to guest interaction, the Bay Host is responsible for maintaining cleanliness and organization within the bay areas. This includes clearing tables, refilling drinks, and keeping the environment safe and welcoming. A key aspect of the role is to work closely with other Playmakers, demonstrating a strong team mentality and a commitment to excellence in service delivery. The Bay Host position requires physical stamina, as the job involves lifting items up to 50 pounds, standing for extended periods, and being actively involved in various tasks throughout the shift.

Topgolf offers its team members a comprehensive benefits package including health, dental, and vision insurance, a 401(k) plan with match, and access to a free mental well-being platform for those who qualify. Employees enjoy perks such as free or discounted gameplay, food and retail discounts, and weekly meals, making the work experience not just rewarding but also enjoyable. The company emphasizes career growth and internal promotion, encouraging employees to develop their skills and advance within the organization. If you are a proactive, positive individual who loves fostering fun and memorable experiences, the Bay Host position at Topgolf in Bryan, Texas is an ideal fit to launch or grow your career in the hospitality and entertainment industry.

Job Requirements

  • Be of legal age to serve alcohol where required by law
  • Previous experience serving food and beverages
  • Ability to lift and move items up to 50 pounds
  • Ability to stand and walk for extended periods
  • Thrive in a fast-paced and popular environment
  • Strong focus on customer service
  • Maintain positive attitude and teamwork mindset

Job Qualifications

  • Experience serving food and beverages in a restaurant, hospitality, or entertainment setting
  • Positive attitude with strong customer service skills
  • Ability to thrive in a busy, fast-paced environment
  • Strong teamwork and communication skills
  • Commitment to delivering excellent player experiences
  • Legal age to serve alcohol where required by law

Job Duties

  • Welcome players to their bays with energy and enthusiasm
  • Connect with players to understand the purpose of their visit and share available offerings
  • Recommend food, beverage, and gaming options tailored to players
  • Take orders quickly and accurately
  • Keep bay areas clean and organized by clearing tables and refilling drinks
  • Maintain a welcoming and safe environment adhering to safety and sanitation standards
  • Collaborate with team members to provide an exceptional player experience

Job Criteria

Experience

Entry Level (1-2 years)


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