Job Overview

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Compensation

Hourly
Range $10.25 - $17.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development

Job Description

Big Boy is a well-established family restaurant chain known for its classic American cuisine, welcoming environment, and commitment to exceptional customer service. For decades, Big Boy has been a trusted dining destination where families and friends gather to enjoy hearty meals, friendly atmospheres, and attentive care. With a focus on quality food and excellent service, Big Boy restaurants offer a unique dining experience that combines tradition with modern hospitality standards. Our restaurants are designed to create a warm and inviting setting in which guests feel valued and comfortable from the moment they walk through the door. As a company, Big Boy takes pride in fostering a team-oriented work culture that emphasizes respect, integrity, and a passion for serving others. We understand that our employees are the face of our brand and our greatest asset in creating memorable experiences for our guests. We invest in training and supporting our staff to ensure they have the skills and confidence to perform their roles with excellence and professionalism.

The role of a Big Boy Server is critical to maintaining the high standards of guest service that our patrons expect and appreciate. Servers at Big Boy are responsible not only for delivering food and beverages but also for embodying the spirit of hospitality that sets us apart. This position is perfect for individuals who enjoy interacting with people, thrive in a fast-paced environment, and take pride in helping guests feel welcome and well cared for. The Big Boy Server acts as a key ambassador for the restaurant, promoting menu items with knowledgeable recommendations and ensuring accuracy in every order.

This role entails more than just taking orders and serving meals; it requires a dedication to attentive service, attention to detail, and a genuine desire to create positive guest experiences that lead to repeat visits. Candidates who excel as servers at Big Boy demonstrate strong communication skills, good memory, and the ability to multitask efficiently. Physical stamina is also important, as the role demands being on your feet for extended periods and handling various food service tasks. The server plays an integral part in maintaining cleanliness and safety standards in the dining area and supporting the overall team to meet operational goals. By upholding Big Boy's commitment to excellence, the server helps build a loyal customer base and contributes to the restaurant's ongoing success.

Employment type is full-time or part-time, offering flexible working hours to accommodate different lifestyles and schedules. The salary is competitive and performance-based, reflecting the importance of delivering outstanding customer service that enriches the guest experience. Big Boy also provides ongoing training opportunities to enhance employees' skills and career growth within the hospitality industry. Joining our team as a Big Boy Server means becoming part of a reputable brand that values dedication, teamwork, and a genuine passion for great food and gracious service.

Job Requirements

  • Able to remain on feet for long periods
  • Ability to bend, reach, and climb stairs
  • Able to work under pressure
  • Strength to lift and carry up to 30 lbs
  • Ability to read and write English
  • Good mobility of fingers, hands, wrists and elbows
  • Good hearing, visual and speaking skills
  • Ability to work with a wide variety of foods and ingredients

Job Qualifications

  • Good communication skills
  • Friendly and helpful personality
  • Ability to work well with others
  • Good memory and organizational skills
  • Ability to read and write English
  • Basic math skills
  • Experience in customer service or hospitality preferred

Job Duties

  • Provide excellent guest service following the specific sequence of steps to ensure prompt and courteous service
  • Maintain thorough knowledge of menu items, ingredients, and preparation to answer questions accurately and make suggestions
  • Prepare beverages, salads, and desserts according to specifications while adhering to recipe and portion control
  • Inspect every food and beverage item served to guests to ensure perfect menu execution
  • Maintain safety and sanitation standards and keep the dining area clean
  • Maintain a professional appearance and adhere to uniform standards at all times

Job Criteria

Experience

No experience required


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