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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $18.27
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
vacation
Holiday pay
Same-day pay
Employee assistance program
Career growth opportunities
Reduced room rates
Third party perks
401(k)
employee discount
flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Job Description
Hotel Equities is a multi-award-winning hotel development and hospitality management company known for its commitment to excellence in service and operational performance. With a strong portfolio of properties across the United States, Hotel Equities operates hotels under various prestigious brands. The company's focus on providing exceptional guest experiences and fostering a team-driven, values-based culture makes it an employer of choice in the hospitality industry. This position is based at the Holiday Inn & Suites in Monterey Park, CA, a well-regarded establishment that prides itself on delivering warm and knowledgeable service to all its guests. The hotel's restaurant plays a key... Show More
Job Requirements
- High School diploma or secondary qualification or equivalent
- experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
- maintain a neat, clean and well-groomed appearance per company standards
- regular attendance in conformance with standards
- ability to work varying schedules to meet business needs
- attendance at scheduled training sessions and meetings
- full compliance with company rules and regulations
- ability to work a flexible schedule including nights, weekends and/or holidays
Job Qualifications
- High School diploma or secondary qualification or equivalent
- experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
- strong communication skills
- ability to work flexible schedules including nights, weekends, and holidays
- basic math skills
- problem-solving, reasoning, motivating, and training abilities
- reading and writing skills for completing paperwork and logging issues
- passion for people and service
Job Duties
- Greet every guest with a smile and positive attitude
- prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes
- ensure all guests are dealt with in a professional, consistent manner and handle difficult situations diplomatically
- take guests' food and drink orders and ensure accurate and timely delivery
- assist with setting tables and rearranging tables to accommodate larger parties
- provide a safe working environment by ensuring compliance with safety programs, health department requirements, and job safety analysis
- maintain and enforce sanitation laws and safety standards in the kitchen and restaurant area
- follow all applicable company standard operating procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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