Server, Barista/Bistro FT/PT

The Bistro Server/Barista plays a crucial role in delivering exceptional guest experiences by combining excellent service skills with expertise in preparing and serving a variety of food, beverages, and specialty coffee drinks. This position operates within a dynamic hospitality setting, where attentiveness and accuracy in transactions are vital. The establishment focuses on creating a welcoming environment for guests, ensuring that every visit is memorable through quality offerings and professional interaction.

This role requires a friendly demeanor and the ability to greet guests warmly, setting the tone for their dining experience. The Bistro Server/Barista is responsible not only for taking accurate orders but also for timely and attractive presentation of food and beverages. Preparation of coffee drinks, teas, and other specialty beverages is done following standardized recipes to maintain consistency and high-quality taste. Knowledge of menu items, including ingredients and preparation methods, is essential for responding to guest inquiries and accommodating special requests efficiently.

In addition to excellent customer service, the Bistro Server/Barista must handle financial transactions with great attention to detail. Cash, credit card, and room charge payments are processed accurately through the point-of-sale system. Balancing the cash drawer and reconciling payments at the end of each shift are critical procedures to safeguard the business's assets. Collaborating with team members ensures smooth service flow and helps maintain a clean, organized, and safe working environment. Duties also include bussing and resetting tables, maintaining cleanliness of the barista station and dining areas, as well as restocking supplies.

Physical stamina is required, as the position involves prolonged standing, walking, occasional kneeling, bending, and stooping. The ability to lift and carry heavy items, such as 50 pounds, and push items weighing up to 75 pounds, is a necessary part of the job. The Bistro Server/Barista must adhere strictly to food safety, sanitation, and safety guidelines at all times, ensuring a hygienic environment for both guests and staff. Additionally, the role includes reporting maintenance issues promptly to avoid disruptions.

This position demands a professional appearance, a positive attitude, and a flexible schedule, including availability on weekends, holidays, days, and nights. The role is ideal for energetic individuals who thrive in a fast-paced hospitality environment and seek to contribute to excellent guest experiences every day. Job seekers with a food handler's permit and a commitment to delivering top-tier service will find this role rewarding and essential for career growth in the food and beverage industry.