Server/ Barista

Acme Hospitality is a renowned hospitality company based in California that owns and operates a distinguished collection of award-winning food and beverage concepts along with boutique hotels. The company has established itself as a leader in the hospitality industry by delivering exceptional experiences that inspire guests, foster a sense of camaraderie, and create joyful moments. Acme Hospitality’s dedication extends beyond just providing services; it aims to create meaningful and memorable experiences for its patrons through its various innovative restaurant and hotel ventures. The establishment is characterized by its commitment to delivering excellence, embracing originality, acting with integrity, and celebrating community, which collectively form the core values that steer the organization’s success and workplace culture.

Acme Hospitality is currently seeking qualified and passionate individuals for the position of Server within its quick-service or fast-food restaurant environment. This role is pivotal in ensuring efficient and friendly service for guests, enhancing their overall dining experience. Servers at Acme Hospitality are responsible for managing customer interactions from the moment they arrive through seating, menu presentation, taking orders, processing payments, and delivering food and beverages promptly. The role demands professionalism, attentiveness, and excellent communication skills, as servers often act as the face of the company to guests.

In this position, servers are expected to understand the diverse menu thoroughly, including specials, ingredients, preparation methods, and beverage options. They provide detailed explanations and make knowledgeable recommendations tailored to the guests’ preferences and dietary needs. This careful attention to detail helps in personalizing the customer experience, which is a hallmark of Acme Hospitality’s service approach. Servers must also accurately use point-of-sale (POS) systems and collaborate closely with kitchen and bar staff to ensure seamless order execution and quality presentation. Additionally, servers handle guest complaints with promptness and professionalism, making sure any issues are escalated and resolved quickly to maintain customer satisfaction.

Furthermore, Acme Hospitality values a clean and organized dining atmosphere where servers contribute by maintaining tidy table settings and adhering to health and safety protocols. The company provides an engaging work environment where teamwork is encouraged, and employees are supported to meet high service standards consistently. The position also offers an opportunity to develop skills in fine dining etiquette, cocktail preparation, and upselling to enhance the dining experience and business revenue.

This job is a non-exempt position and requires flexibility to work various shifts including evenings, weekends, and holidays. Acme Hospitality ensures that its team members are given a supportive, respectful, and dynamic workspace that aligns with its mission of providing excellent hospitality experiences for both employees and guests alike.