Server Attendant - The Loft

Mission Viejo, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $17.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Disability insurance

Life insurance

Job Description

Montage International is a renowned luxury hospitality company dedicated to providing exceptional service and memorable experiences at its distinguished hotels, resorts, and residences. Known for its commitment to excellence and its passion-driven culture, Montage International cultivates an environment where employees are encouraged to do what they love while contributing to the company’s mission of delivering unparalleled guest service. The company embraces diversity and inclusiveness, welcoming applicants with disabilities and providing reasonable accommodations throughout the hiring process. This approach fosters a work environment where talent thrives, innovation is celebrated, and every employee’s contributions are valued.

At Montage International, the Server Attendant role at The Loft represents an exciting opportunity to be an integral part of a dynamic hospitality team passionate about delivering exceptional food and beverage service. This full-time position involves providing essential support to servers, ensuring the smooth operation of the dining area, and contributing to an outstanding guest experience. Server Attendants are responsible for maintaining the cleanliness, organization, and readiness of their assigned section, which includes setting and resetting tables, pre-bussing and bussing tables, and handling spills or breakages promptly and safely.

This role also participates in adhering strictly to the company’s standardized food and beverage service protocols, aligning with the venue managers’ and chefs’ expectations to uphold Montage International’s high standards. Working closely with management and service staff, Server Attendants contribute to ongoing operational success by effectively communicating and helping to meet guest needs promptly. The position requires physical endurance, attention to detail, and a genuine interest in hospitality service. The hourly wage for this position is $17.00, exclusive of tips or additional incentive pay.

Being part of Montage International means joining a company that not only prioritizes its guests’ satisfaction but also the development and well-being of its associates. The company promotes a culture where passion motivates performance. If you are someone who values a collaborative work atmosphere and has experience in food and beverage service within a hotel or restaurant environment, this is a perfect opportunity to add your magic and live your passion as a Server Attendant at The Loft.

Job Requirements

High school diploma or equivalent education
Minimum of 2 - 3 years of experience in a hotel or restaurant environment with a strong emphasis on customer service and food and beverage
Must be at least 21 years old to serve alcohol
Ability to obtain and maintain state-required licenses or certifications such as a food handler’s card and TIPS certification
Working knowledge of beer, spirits, wine and dining
Ability to communicate effectively in English

Job Qualifications

High school diploma or equivalent education required
Minimum of 2 - 3 years of experience in hotel or restaurant environment with a strong emphasis in customer service and food and beverage
Must be of 21 years of age to serve alcohol
Ability to obtain/maintain state required licenses and/or certifications such as Food Handler’s Card and TIPS Certification
Have a working knowledge of beer, spirits, wine and dining
Ability to speak, read, write and understand English, the primary language used in the workplace

Job Duties

Consistently following food and beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs
Assisting in providing analytical support and decision making tools to leadership team to help exceed desired business results
Setting and resetting of tables before, during and after service periods with clean polished silverware, glassware, share plates and napkins as necessary
Pre-bussing and bussing of tables during service period
assisting servers with service steps where necessary
Cleaning all spills, and broken glassware/dishes immediately, using floor signs when necessary
Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following all procedures and policies set forth by the company, division, department and County health department
Working as a team and effectively communicating with management, servers and service staff in order to fulfill and address any issues or needs requested by guests and or other associates