Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.71 - $14.58
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays
Job Description
The Ritz-Carlton, located at 1700 Tysons Blvd, McLean, Virginia, is a distinguished leader in luxury hospitality and is part of the prestigious Marriott International portfolio. Celebrated globally for its exceptional care, comfort, and attention to detail, The Ritz-Carlton operates over 100 award-winning properties worldwide. This renowned hotel brand is committed to creating extraordinary experiences that linger with guests long after their stay. The company champions a culture built on the values of respect, diversity, and inclusivity, fostering an environment where the unique backgrounds of associates are valued and celebrated. As a non-management full-time position offering hourly pay between $13.71 and $14.58 with eligibility for tips, this role at The Ritz-Carlton represents an exciting opportunity to be part of a team dedicated to excellence in food and beverage services within a luxury environment.
The Guest Service Support Expert position at The Ritz-Carlton is central to ensuring that food and beverage operations flow smoothly and that each guest interaction is part of the memorable and unique experience the hotel prides itself on delivering. This role goes beyond simply serving food—it involves creating a welcoming atmosphere where guests feel genuinely cared for and assisted. Responsibilities include setting tables, assisting the kitchen team, cleaning work areas, and replenishing supplies efficiently. The Guest Service Support Expert is expected to maintain a professional appearance and communication style in line with the company’s high standards.
Physical activity is a core part of this role; employees need to stand, sit, or walk for extended periods and navigate various surfaces safely. Moreover, the job requires the ability to manage and carry out routine physical tasks such as moving objects weighing up to 25 pounds independently and up to 50 pounds with assistance, as well as bending and reaching as necessary. The ideal candidate will be proactive, hands-on, and invested in upholding the safety policies, quality standards, and the overall guest experience associated with The Ritz-Carlton brand.
Working at The Ritz-Carlton means aligning with the Gold Standards that form the foundation of the hotel’s service excellence. These standards include embodying the Employee Promise, Credo, and Service Values, all of which cultivate an inspired team environment. The Ritz-Carlton fosters growth and creativity, encouraging associates to be compassionate while delivering thoughtful service. It's not just a job, but a meaningful career path where you can be proud of the work you do and the team you belong to. For those passionate about advancing in luxury hospitality and creating unparalleled guest experiences, this is a perfect opportunity to build your career with one of the world’s most esteemed hotel brands.
The Guest Service Support Expert position at The Ritz-Carlton is central to ensuring that food and beverage operations flow smoothly and that each guest interaction is part of the memorable and unique experience the hotel prides itself on delivering. This role goes beyond simply serving food—it involves creating a welcoming atmosphere where guests feel genuinely cared for and assisted. Responsibilities include setting tables, assisting the kitchen team, cleaning work areas, and replenishing supplies efficiently. The Guest Service Support Expert is expected to maintain a professional appearance and communication style in line with the company’s high standards.
Physical activity is a core part of this role; employees need to stand, sit, or walk for extended periods and navigate various surfaces safely. Moreover, the job requires the ability to manage and carry out routine physical tasks such as moving objects weighing up to 25 pounds independently and up to 50 pounds with assistance, as well as bending and reaching as necessary. The ideal candidate will be proactive, hands-on, and invested in upholding the safety policies, quality standards, and the overall guest experience associated with The Ritz-Carlton brand.
Working at The Ritz-Carlton means aligning with the Gold Standards that form the foundation of the hotel’s service excellence. These standards include embodying the Employee Promise, Credo, and Service Values, all of which cultivate an inspired team environment. The Ritz-Carlton fosters growth and creativity, encouraging associates to be compassionate while delivering thoughtful service. It's not just a job, but a meaningful career path where you can be proud of the work you do and the team you belong to. For those passionate about advancing in luxury hospitality and creating unparalleled guest experiences, this is a perfect opportunity to build your career with one of the world’s most esteemed hotel brands.
Job Requirements
- high school diploma or GED equivalent
- ability to stand, sit, or walk for extended periods
- capacity to move, lift, carry, push, pull objects weighing up to 25 pounds independently and up to 50 pounds with assistance
- willingness to work full-time
- ability to maintain professional appearance and communication
- adherence to safety policies and company procedures
Job Qualifications
- high school diploma or GED equivalent
- previous experience in a food and beverage environment preferred
- strong communication skills
- ability to work standing or walking for extended periods
- ability to handle physical tasks involving lifting and carrying
- no supervisory experience required
- commitment to upholding company standards and values
Job Duties
- set tables according to restaurant standards
- assist the kitchen staff with food and beverage preparations
- clean work areas and maintain hygiene standards
- replenish supplies as needed
- ensure compliance with safety and quality regulations
- communicate professionally with guests and team members
- follow company policies and procedures
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

