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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $10.75 - $17.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24-7 teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Highland Dallas is a luxury boutique hotel located in the vibrant heart of Dallas, Texas. This upscale property beautifully blends modern sophistication with authentic Texas charm, offering an inviting and dynamic environment for guests and team members alike. Featuring stylish guest rooms designed with comfort and elegance in mind, The Highland Dallas is also home to the newest restaurant concept, The Reserve, a stunning rooftop pool, and premier event spaces that make it a sought-after destination for travelers and locals who appreciate exceptional hospitality. The hotel's commitment to creativity, innovation, and guest satisfaction sets it apart in Dallas's competitive... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a similar serving role preferred
- excellent communication skills
- ability to stand for extended periods
- strong customer service orientation
- flexibility to work evenings, weekends, and holidays
- ability to handle multiple tasks simultaneously
- compliance with health and safety standards
Job Qualifications
- Previous serving experience in a casual dining environment
- excellent communication and interpersonal skills
- knowledge of food and beverage offerings, including allergens and dietary restrictions
- ability to multitask and thrive in a fast-paced environment
- strong attention to detail and accuracy in order delivery
- positive attitude and passion for delivering exceptional service
- flexibility to work various shifts, including evenings, weekends, and holidays
- ability to work well in a team and collaborate with colleagues
Job Duties
- Provide attentive and personalized service to guests in our casual dining restaurant
- take orders, serve food and beverages, and ensure guest satisfaction
- demonstrate a deep understanding of our menu options, including daily specials and wine pairings
- collaborate with the kitchen team to ensure prompt and accurate order delivery
- engage with guests, provide recommendations, and answer questions about the menu
- maintain cleanliness and organization in the dining area, following health and safety guidelines
- handle guest inquiries and resolve any concerns or issues in a professional manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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