Server Assistants / Food Runners

Puttshack USA, headquartered in Chicago, IL, is an innovative and upscale entertainment company that launched its first location in 2021. Known for blending technology with entertainment, Puttshack offers a unique indoor mini golf experience that goes beyond traditional play. The brand strategically leverages cutting-edge technology to enhance the mini golf game, creating an engaging and interactive atmosphere suitable for guests of all ages. Their venues combine fun with sophistication, featuring world-class food and a full-service bar in a stylish and inviting environment. Puttshack’s mission is to foster connections and create memorable experiences by encouraging guests to have fun and engage in exciting social activities together. As part of the rapidly growing entertainment and hospitality sector, Puttshack stands out for its commitment to delivering exceptional service through innovative game design and superior hospitality offerings.

The Server Assistant role at Puttshack is vital to the smooth operation of its venues and plays a key part in delivering the elevated guest experience the brand promises. This position involves working closely with the service team to support food and beverage service, maintain the cleanliness and readiness of dining and gaming areas, and ensure guests’ needs are met promptly and courteously. Server Assistants are responsible not only for transporting food and drinks but also for resetting tables and golf courses efficiently while adhering to high standards of sanitation and safety. With the venues operating seven days a week, typically from 11 am to 1 am, flexibility in scheduling is important. Shifts can range from 15 to 30 hours weekly depending on business demand and availability. Puttshack seeks team members who bring enthusiasm, organization, and a multi-tasking mindset to the dynamic hospitality environment.

Working at Puttshack means joining a diverse and inclusive team committed to delivering impeccable service and creating a fun-friendly atmosphere. The company values teamwork, attention to detail, and a guest-first attitude. Employees in this role will cultivate emotional intelligence and strong communication skills while contributing to a vibrant and collaborative work culture. Beyond the day-to-day responsibilities, Server Assistants participate in core operational duties such as side-work, opening and closing procedures, and assisting with inventory and supply management. This role is an excellent opportunity for hospitality professionals or those seeking growth in the entertainment service industry to develop valuable skills and be part of an innovative brand with a passion for guest satisfaction.

Puttshack also emphasizes associate wellbeing by offering competitive pay, health benefits including dental and vision coverage, a 401(k) matching program, life insurance, paid time off, and attractive employee discounts including free mini golf and meal discounts. The position offers a base wage plus tips, reflecting the service-oriented nature of the job. Puttshack is an equal opportunity employer dedicated to fostering a workplace free from discrimination and harassment. Prospective candidates who thrive in fast-paced, guest-centered environments and enjoy the blend of hospitality and entertainment will find this role rewarding and exciting.