Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $10.25 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Tips
flexible schedule
employee discount
Training and Development
Supportive team environment
Job Description
Ugly Dumpling is a vibrant, contemporary restaurant known for its welcoming atmosphere, unique menu, and excellent hospitality. As a part of the dynamic dining scene, Ugly Dumpling prides itself on delivering exceptional service and culinary experiences to a diverse clientele. The establishment values teamwork, efficiency, and a warm environment for both its guests and staff. Located in a bustling area with a steady flow of patrons, the restaurant emphasizes a high standard of cleanliness, food quality, and customer satisfaction. With a passionate team working cohesively, Ugly Dumpling continues to build a welcoming and memorable dining experience that keeps guests returning again and again.
The role of Server Assistant at Ugly Dumpling is integral to maintaining the smooth operation of the restaurant's front-of-house service. This position supports the server team by ensuring that dining areas are kept clean, tables are promptly cleared and reset, and meals are delivered efficiently to guests. Server Assistants act as vital liaisons between the kitchen and dining room, confirming that dishes meet quality and presentation standards before reaching the customer. Candidates in this role must be quick, attentive, and able to handle multiple tasks in a fast-paced environment while maintaining a friendly and professional demeanor. They contribute to a seamless dining experience by assisting guests with beverage refills, responding to requests, and ensuring all health and safety guidelines are followed. The position typically involves an hourly base wage supplemented with tips, underscoring the value placed on strong customer service and team collaboration. Server Assistants at Ugly Dumpling also engage with team members across departments to support opening and closing duties, helping to stock supplies and keep the dining room ready for service. This entry-level role is well-suited for individuals eager to learn and grow within the hospitality industry, especially those who demonstrate a strong work ethic and commitment to guest satisfaction.
The role of Server Assistant at Ugly Dumpling is integral to maintaining the smooth operation of the restaurant's front-of-house service. This position supports the server team by ensuring that dining areas are kept clean, tables are promptly cleared and reset, and meals are delivered efficiently to guests. Server Assistants act as vital liaisons between the kitchen and dining room, confirming that dishes meet quality and presentation standards before reaching the customer. Candidates in this role must be quick, attentive, and able to handle multiple tasks in a fast-paced environment while maintaining a friendly and professional demeanor. They contribute to a seamless dining experience by assisting guests with beverage refills, responding to requests, and ensuring all health and safety guidelines are followed. The position typically involves an hourly base wage supplemented with tips, underscoring the value placed on strong customer service and team collaboration. Server Assistants at Ugly Dumpling also engage with team members across departments to support opening and closing duties, helping to stock supplies and keep the dining room ready for service. This entry-level role is well-suited for individuals eager to learn and grow within the hospitality industry, especially those who demonstrate a strong work ethic and commitment to guest satisfaction.
Job Requirements
- Prior experience as a busser, food runner, or in a similar role is a plus, but not required
- Entry-level candidates with a strong work ethic are welcome
- Ability to stand, walk, and remain on your feet for extended periods
- Ability to lift and carry up to 30 lbs
- Must have a reliable schedule and be available for nights, weekends, and holidays as required
- Compliance with Ugly Dumpling's dress code and personal appearance standards
Job Qualifications
- Excellent communication and interpersonal skills
- Strong sense of urgency, organization, and ability to multitask
- Strong customer service orientation and attention to detail
- Knowledge of menu items and ability to explain dishes is a plus
Job Duties
- Clear and reset tables promptly to maintain a tidy and organized dining area
- Clean surfaces, chairs, and floors around tables after guests leave to prepare for the next seating
- Assist with filling water glasses and refilling guest beverages as needed
- Deliver food orders from the kitchen to the correct tables accurately and in a timely manner
- Confirm with servers and kitchen staff that each dish meets presentation and quality standards before delivery
- Assist in explaining dishes to guests as needed, maintaining knowledge of the menu and dish contents
- Acknowledge and greet guests with a warm, friendly demeanor
- Respond to guest requests or refer them to servers or management when needed
- Proactively address any guest needs within your capacity to ensure a positive dining experience
- Maintain cleanliness in the dining room, including sanitizing tables, chairs, and floors, and emptying trash as needed
- Adhere to health and safety regulations, supporting hygiene and food safety practices in all duties
- Assist with opening and closing duties, including stocking supplies, setting up dining areas, and completing end-of-shift tasks
- Work closely with servers, kitchen staff, and other team members to support the smooth flow of service
- Communicate efficiently with team members to ensure accurate and timely food delivery
- Performs other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

