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Server Assistant/Busperson (PT)

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Training
employee discount
Dry cleaning
Employee Meals
Transportation discount

Job Description

Four Seasons is a globally recognized luxury hospitality brand renowned for its dedication to exceptional guest experiences and world-class service. Powered by a passionate team of individuals committed to excellence, Four Seasons embodies a culture where employees continuously strive to improve themselves while fostering an environment of mutual respect and genuine care. This company culture is the foundation that allows Four Seasons team members to deliver personalized, memorable experiences to guests, residents, and partners in locations around the world. The brand’s commitment to luxury hospitality blends elegance with heartfelt service, ensuring that each person who interacts with Four Seasons leaves with a lasting impression. The essence of Four Seasons goes beyond just providing accommodations; it is about creating meaningful connections and moments that enrich the lives of guests and employees alike.

Located in the heart of Atlanta, Georgia, the Four Seasons Midtown Hotel places you in the vibrant cultural hub of the American South. Atlanta’s Midtown is famous for its lively arts scene, culinary excellence, and welcoming Southern charm. This location offers guests access to notable attractions such as the High Museum of Art, Peachtree Street’s eclectic offerings, and the serene Piedmont Park. The hotel prides itself on a French-inspired luxury experience, highlighted by its elegant Brasserie Margot where classic French flavors meet contemporary sophistication. Guests can also indulge in relaxation and rejuvenation at the hotel’s tranquil spa. Working at this Four Seasons location means immersing yourself in a city that balances business and leisure while delivering a hospitality experience reflective of Southern warmth and elegance.

The role of Food Server Assistant at Four Seasons Midtown Atlanta is a vital position responsible for supporting the food service team in delivering exceptional dining experiences. This full-time role involves assisting food servers with various tasks, including setting up and clearing china, glassware, and silverware, ensuring all items are polished and in excellent condition. The assistant plays an essential role in anticipating guests’ needs, professionally greeting guests, and helping to serve food and beverages with clarity and care. Preparation duties, such as arranging condiments and garnishes, are also critical components of this position. Maintaining cleanliness and order at guest tables, coordinating service efficiently with servers, and carefully transporting food from the kitchen to guests are all tasks performed by the Food Server Assistant. In addition, the position requires adherence to Four Seasons’ high standards of conduct and teamwork, ensuring a harmonious and professional work environment.

In addition to the essential functions of food service support and guest interaction, non-essential responsibilities may include moving furniture for events or setups and assisting in buffet preparation and breakdown. The position requires a minimum of one year of experience in food service or a related field and the physical ability to carry and balance a tray. This role offers an opportunity to grow within a prestigious luxury hotel brand known for investing in its people and providing excellent training and development opportunities. Benefits include employee discounts on stays at any Four Seasons worldwide, complimentary dry cleaning for uniforms, free employee meals, and discounted transportation passes.

At Four Seasons, employees are valued not only as individuals but as members of a family dedicated to creating unforgettable moments for guests and themselves. This philosophy creates a supportive, rewarding work atmosphere rich with opportunities to advance professionally while contributing to the renowned Four Seasons guest experience.

Job Requirements

  • High school education or equivalent experience
  • Minimum one year food service or related work
  • Ability to carry and balance a tray

Job Qualifications

  • High school education or equivalent experience
  • Minimum one year food service or related work experience
  • Ability to carry and balance a tray

Job Duties

  • Stock linen, china, silver and glassware for service ensuring that all are polished and in good condition
  • Greet guests in a professional manner, serve beverage and food items while explaining the contents, and anticipate and service the guest’s needs before requests are necessary
  • Preparation of condiment and garnish items
  • Assistance with guest service including retrieving food from the kitchen using a tray and safely transporting it to guest, as well as removal of items from the guest’s table. Keeping the table neat and clean, coordinate service with server
  • Breakdown, clean and set-up of tables, buffets, and food stations
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
  • Work harmoniously and professionally with co-workers and supervisors

Job Criteria

Experience

Mid Level (3-7 years)


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