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Server Assistant (Upscale / Fine Dining)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $18.70
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
flexible schedule
Employee Discounts
Paid Time Off
Paid sick leave
Opportunities for advancement
Community Volunteer Opportunities

Job Description

Mastro's Steakhouse is a renowned upscale dining establishment located in Santa Clara, California. Known for its exceptional service, exquisite menu offerings, and luxurious ambiance, Mastro's Steakhouse is part of the acclaimed Landry's Restaurant Group, which boasts a long-standing reputation for excellence in the hospitality industry. The restaurant offers an exclusive culinary experience characterized by prime steaks, fresh seafood, handcrafted cocktails, and an extensive wine selection. With a commitment to delivering outstanding guest experiences, Mastro's Steakhouse is dedicated to fostering a team environment where employees are valued as their greatest asset and opportunities for growth and career advancement are abundant.

The role of Server Assistant at Mastro's Steakhouse is not just another job; it is an opportunity to be part of a winning team that strives to exceed guests' expectations from the moment they enter the restaurant. As a Server Assistant in this upscale setting, you will play a crucial role in supporting servers by ensuring that the dining area is well-maintained, guests receive prompt and courteous attention, and the overall ambiance reflects the high standards of the establishment. This position is especially suited for individuals passionate about fine dining and exceptional customer service, offering a dynamic and fast-paced work environment.

Candidates for this hourly restaurant position can expect to receive comprehensive training and development programs designed to enhance their skills and prepare them for career growth within the company. Mastro's Steakhouse offers generous employee benefits, including discounts on dining, retail, amusements, and hotels, flexible schedules, multiple benefit plans, paid time off or sick leave (based on location), and community engagement opportunities through Landry's League volunteer programs. The work environment is positive, respectful, and embraces diversity, making it an ideal workplace for those who value teamwork and guest-first attitudes.

The posted hourly salary for this position is $18.70, and it is a tipped role, providing employees with the potential to earn additional income through gratuities. Applicants should be at least 18 years old due to alcohol service regulations and have at least one year of fine dining Server Assistant experience. Demonstrating a commitment to Landry's "Be FAIR" ideals—being friendly, accommodating, inclusive, and respectful—is essential, as well as a passion for great food and a friendly, upbeat, and team-oriented disposition. This position offers flexible hours, making it suitable for individuals seeking work-life balance alongside professional growth. Join Mastro's Steakhouse and become a vital part of a celebrated fine dining experience where your efforts contribute directly to guest satisfaction and the restaurant's continued success.

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year of fine dining Server Assistant experience
  • Must be 18 years old or older
  • Ability to work flexible schedules including evenings and weekends
  • Strong interpersonal and communication skills
  • Pass a background check
  • Eligible to work in the United States

Job Qualifications

  • At least 1 year of fine dining Server Assistant experience
  • Be 18 years of age or older
  • Possess a guest-first attitude and teamwork skills
  • Demonstrate adherence to Landry's "Be FAIR" ideals
  • Have a passion for food and working in fast-paced environments

Job Duties

  • Assist servers in delivering exceptional guest service
  • Maintain cleanliness and organization of the dining area
  • Replenish guest supplies such as water, bread, and condiments
  • Support server staff with table setups and resets
  • Respond promptly to guest requests and communicate needs to servers
  • Adhere to health and safety regulations
  • Facilitate smooth operation during busy service periods

Job Criteria

Experience

Mid Level (3-7 years)


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