Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $38,400.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
Employee assistance program
401K Matching
Dining Discounts
Job Description
Hai Hospitality is a dynamic and growing restaurant group headquartered in Austin, Texas, known for its innovative and high-quality dining concepts including Uchi, Uchiko, Uchiba, and Loro. Each restaurant under the Hai Hospitality umbrella is committed to hospitality excellence and delivering exceptional culinary experiences to guests. The group prides itself on fostering a work environment that celebrates creativity, strong work ethic, and a dedication to craft. As a multi-concept restaurant group, Hai Hospitality is recognized for its commitment to hospitality and community, emphasizing not only outstanding service but also giving back to the community. The company cultivates an inclusive and supportive atmosphere where employees can thrive professionally and personally, taking pride in their work and the positive impact they create for their guests and coworkers.
The position available is for a Server Assistant / Server, a role essential to supporting seamless and memorable guest experiences at any of Hai Hospitality's renowned dining locations. This is a full-time position where Server Assistants earn an average of $800 or more per week, with compensation starting at $16.27 per hour plus tips. Employees in this role receive comprehensive training that covers menu knowledge, Japanese cuisine specialties, beverage education including beer, wine, and sake, and all aspects of excellent service. The role is designed to develop the potential of Server Assistants quickly, transitioning them into full server duties as their skills and experience grow.
Server Assistants in this role help ensure that the floor operates smoothly by assisting with side work, bussing tables, polishing glassware, stocking supplies, and delivering food while educating guests about dishes. The position also involves managing curbside orders, enhancing the service experience by being active and present. The company values dedication to guest satisfaction and teamwork, encouraging employees to participate actively on the restaurant floor and engage with both guests and team members. Central to the role is a commitment to safety, professionalism, and a positive work environment. Hai Hospitality’s employees benefit from various medical and insurance options, an employee assistance program with mental health services, a 401k savings plan with employer matching, opportunities for career growth with a preference for internal promotion, and dining discounts. Work conditions require standing and walking for extended periods and operating safely around kitchen equipment. This role is well-suited for individuals who want to build a rewarding career in the restaurant industry with a respected and innovative hospitality group.
The position available is for a Server Assistant / Server, a role essential to supporting seamless and memorable guest experiences at any of Hai Hospitality's renowned dining locations. This is a full-time position where Server Assistants earn an average of $800 or more per week, with compensation starting at $16.27 per hour plus tips. Employees in this role receive comprehensive training that covers menu knowledge, Japanese cuisine specialties, beverage education including beer, wine, and sake, and all aspects of excellent service. The role is designed to develop the potential of Server Assistants quickly, transitioning them into full server duties as their skills and experience grow.
Server Assistants in this role help ensure that the floor operates smoothly by assisting with side work, bussing tables, polishing glassware, stocking supplies, and delivering food while educating guests about dishes. The position also involves managing curbside orders, enhancing the service experience by being active and present. The company values dedication to guest satisfaction and teamwork, encouraging employees to participate actively on the restaurant floor and engage with both guests and team members. Central to the role is a commitment to safety, professionalism, and a positive work environment. Hai Hospitality’s employees benefit from various medical and insurance options, an employee assistance program with mental health services, a 401k savings plan with employer matching, opportunities for career growth with a preference for internal promotion, and dining discounts. Work conditions require standing and walking for extended periods and operating safely around kitchen equipment. This role is well-suited for individuals who want to build a rewarding career in the restaurant industry with a respected and innovative hospitality group.
Job Requirements
- Must be able to effectively communicate with guests and other employees
- Detect and identify safety issues, and comply with safety guidelines and standards
- Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties
- Must have the ability to stand and walk for extended periods
- Bend, stoop, and reach to access various areas and items
- Ability to work in a fast-paced, high-pressure environment
- Ability to work in a variety of temperatures, both hot and cold
- Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements
- Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives
- Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces
- Move quickly and efficiently to respond to customer needs
- Ability to work in close proximity to coworkers in a crowded kitchen or serving area
- Tolerate exposure to potential allergens and food odors
- Maintain a professional and hygienic appearance, including proper uniform and personal grooming
- Understand directives and communicate effectively with leadership and coworkers
- Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions
Job Qualifications
- Must be able to effectively communicate with guests and other employees
- Detect and identify safety issues, and comply with safety guidelines and standards
- Ability to work in a fast-paced, high-pressure environment
- Ability to work in a variety of temperatures, both hot and cold
- Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives
- Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces
- Maintain a professional and hygienic appearance, including proper uniform and personal grooming
- Understand directives and communicate effectively with leadership and coworkers
Job Duties
- Acquaint yourself with our menu, current specials, and Japanese cuisine
- Learn about beer, wine, and sake through peer-led beverage training
- Be present and active on the floor, assisting with running side work
- Bus and reset tables, polish glassware, stock supplies
- Assist servers with all aspects of service to enhance the guest experience
- Deliver food to our guests and explain each dish
- Receive, organize, and deliver curbside orders to guests waiting outside
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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