Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.27
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
Employee assistance program
401K Savings Plan
Dining Discounts
Job Description
Hai Hospitality is a dynamic and rapidly growing multi-concept restaurant group headquartered in Austin, Texas. Established as a beacon of culinary innovation and excellent hospitality, Hai Hospitality operates several acclaimed dining concepts including Uchi, Uchiko, Uchiba, and Loro. These venues are celebrated for their exceptional quality, creative menus, and dedication to delivering memorable guest experiences rooted in Asian and Japanese-inspired cuisine. The company prides itself on fostering a supportive and inclusive workplace where employees are empowered to grow their skills and advance their careers. With a strong commitment to community involvement and a culture built on respect and teamwork, Hai Hospitality stands out as a premier employer in the hospitality industry.
The role of Server Assistant / Server at Hai Hospitality is a full-time position designed to launch your career in the vibrant world of fine dining hospitality. This role offers an exciting opportunity to support service delivery on multiple levels while helping to create unforgettable guest experiences. As a Server Assistant, you will engage closely with the team and guests, learning the intricacies of the menu, including Japanese cuisine, current specials, and beverage options such as beer, wine, and sake. Comprehensive peer-led training programs ensure you acquire all the necessary knowledge and skills to excel. This position is ideal for individuals who are eager to learn, enthusiastic about customer service, and looking to transition into a full server role.
Beyond the training and skill development, becoming a part of Hai Hospitality means joining a family that values hard work, creativity, and dedication. Full-time Server Assistants earn an average of $800 or more per week, with the potential for increased earnings as you successfully transition to a server role. The compensation includes a base hourly wage of $16.27 plus tips, reflecting the company’s commitment to fair pay and rewarding excellent service. The work environment is fast-paced and high-energy, perfect for individuals who thrive in dynamic settings and are passionate about hospitality.
The Server Assistant role encompasses a variety of responsibilities including bussing and resetting tables, polishing glassware, stocking supplies, assisting servers with customer service duties, delivering food to guests with detailed descriptions of each dish, and managing curbside orders. This multifaceted job helps you gain comprehensive experience in restaurant operations while fostering teamwork and communication skills. Employees are supported with benefits such as medical, dental, vision, and accident insurance options, as well as mental health services and an employer-matched 401k savings plan. There is also a strong culture of internal promotion, providing clear pathways for advancement for those who demonstrate potential and dedication.
Working at Hai Hospitality means working with talented, passionate people who take pride in their roles and craftsmanship. The company not only prioritizes the guest experience but also the well-being and growth of its employees, offering dining discounts and a vibrant workplace culture. Whether you are starting in a support role or advancing to a server, Hai Hospitality provides the resources, community, and career opportunities to succeed in the competitive hospitality industry.
The role of Server Assistant / Server at Hai Hospitality is a full-time position designed to launch your career in the vibrant world of fine dining hospitality. This role offers an exciting opportunity to support service delivery on multiple levels while helping to create unforgettable guest experiences. As a Server Assistant, you will engage closely with the team and guests, learning the intricacies of the menu, including Japanese cuisine, current specials, and beverage options such as beer, wine, and sake. Comprehensive peer-led training programs ensure you acquire all the necessary knowledge and skills to excel. This position is ideal for individuals who are eager to learn, enthusiastic about customer service, and looking to transition into a full server role.
Beyond the training and skill development, becoming a part of Hai Hospitality means joining a family that values hard work, creativity, and dedication. Full-time Server Assistants earn an average of $800 or more per week, with the potential for increased earnings as you successfully transition to a server role. The compensation includes a base hourly wage of $16.27 plus tips, reflecting the company’s commitment to fair pay and rewarding excellent service. The work environment is fast-paced and high-energy, perfect for individuals who thrive in dynamic settings and are passionate about hospitality.
The Server Assistant role encompasses a variety of responsibilities including bussing and resetting tables, polishing glassware, stocking supplies, assisting servers with customer service duties, delivering food to guests with detailed descriptions of each dish, and managing curbside orders. This multifaceted job helps you gain comprehensive experience in restaurant operations while fostering teamwork and communication skills. Employees are supported with benefits such as medical, dental, vision, and accident insurance options, as well as mental health services and an employer-matched 401k savings plan. There is also a strong culture of internal promotion, providing clear pathways for advancement for those who demonstrate potential and dedication.
Working at Hai Hospitality means working with talented, passionate people who take pride in their roles and craftsmanship. The company not only prioritizes the guest experience but also the well-being and growth of its employees, offering dining discounts and a vibrant workplace culture. Whether you are starting in a support role or advancing to a server, Hai Hospitality provides the resources, community, and career opportunities to succeed in the competitive hospitality industry.
Job Requirements
- Must be able to effectively communicate with guests and other employees
- Detect and identify safety issues, and comply with safety guidelines and standards
- Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties
- Must have the ability to stand and walk for extended periods
- Bend, stoop, and reach to access various areas and items
- Ability to work in a fast-paced, high-pressure environment
- Ability to work in a variety of temperatures, both hot and cold
- Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements
- Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives
- Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces
- Move quickly and efficiently to respond to customer needs
- Ability to work in close proximity to coworkers in a crowded kitchen or serving area
- Tolerate exposure to potential allergens and food odors
- Maintain a professional and hygienic appearance, including proper uniform and personal grooming
- Understand directives and communicate effectively with leadership and coworkers
- Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions
Job Qualifications
- Must be able to effectively communicate with guests and other employees
- Detect and identify safety issues, and comply with safety guidelines and standards
- Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives
- Ability to work in a fast-paced, high-pressure environment
- Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces
- Understand directives and communicate effectively with leadership and coworkers
Job Duties
- Acquaint yourself with our menu, current specials, and Japanese cuisine
- Learn about beer, wine, and sake through peer-led beverage training
- Be present and active on the floor, assisting with running side work
- Bus and reset tables, polish glassware, stock supplies
- Assist servers with all aspects of service to enhance the guest experience
- Deliver food to our guests and explain each dish
- Receive, organize, and deliver curbside orders to guests waiting outside
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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