Server Assistant Restaurant

The Ritz-Carlton Marina del Rey is an iconic luxury hotel located in Marina Del Rey, California, part of the prestigious Marriott International portfolio. Renowned for exceptional guest service and elegant accommodations, The Ritz-Carlton brand is synonymous with world-class hospitality, offering guests a memorable and immersive experience characterized by attentive service, luxurious amenities, and an inviting atmosphere. The hotel features beautiful waterfront views, fine dining options, and a commitment to excellence that attracts discerning travelers from around the globe.

As a full-time, non-management position based at the The Ritz-Carlton Marina del Rey, the Guest Service Support Expert plays an integral role in delivering the brand's renowned Gold Standards of service. This role is essential in ensuring that the food and beverage operations run smoothly and efficiently, providing guests with not only delicious food and drinks but also an unforgettable service experience. The position offers a competitive pay rate of $21.50 per hour, reflective of the expertise and commitment required to maintain the high standards expected at this prestigious establishment.

The role of Guest Service Support Expert encompasses various responsibilities, including setting tables, assisting kitchen staff, cleaning work areas, and replenishing supplies. The support provided by this position helps create an environment where transactions and interactions feel seamless and part of the overall exceptional guest experience. Successful candidates will exhibit dedication to maintaining a safe workplace, adherence to company policies and procedures, upholding quality standards, and presenting themselves professionally in uniform and communication.

This job involves physical activity such as standing, sitting, or walking for extended periods and navigating uneven or slippery surfaces. Candidates must be prepared to handle tasks that require moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds independently or up to 50 pounds with assistance. Flexibility to reach overhead, below the knees, bend, twist, pull, or stoop is also essential. The nature of this work requires a proactive, hands-on approach and a positive attitude to support the team and enhance the guest experience effectively.

The Ritz-Carlton Marina del Rey values diversity, inclusion, and equal opportunity everywhere. The company is committed to non-discrimination and accessible employment practices, welcoming qualified applicants regardless of background, disability, veteran status, or other legally protected categories. The Ritz-Carlton brand prides itself on creating exceptional moments for guests and providing a work environment that fosters creativity, compassion, and a sense of pride among its associates. Joining this team means becoming part of a global community of hospitality professionals dedicated to excellence and the lifelong memories created for every guest.

At The Ritz-Carlton, the Gold Standards of service such as the Employee Promise, Credo, and Service Values form the foundation of what makes the hotel a leader in luxury hospitality. This opportunity offers growth and development as you learn these principles and embody them daily. Being part of this esteemed brand means you are empowered to do your best work while belonging to a supportive and amazing global team that values your unique talents and contributions. The Guest Service Support Expert role is not just a job but a chance to build and be proud of the career you develop in one of the world’s most respected luxury hotel brands.