Server Assistant, Peacock Alley - Waldorf Astoria Washington DC

Waldorf Astoria Washington DC is the newest and highly anticipated luxury hotel located at the epicenter of Washington D.C. on the iconic Pennsylvania Avenue. Housed in the historic Old Post Office building, this prestigious hotel combines rich architectural heritage with modern luxury to create an unmatched hospitality experience. With 263 elegantly appointed rooms, 38,000 square feet of event space, two restaurants, and three bars, the Waldorf Astoria Washington DC stands as a centerpiece for significant events, groundbreaking meetings, and unforgettable social gatherings in the nation’s capital. The hotel is dedicated to setting the standard for excellence in service, ambiance, and guest satisfaction, welcoming locals and visitors alike into a world of timeless elegance and refined comfort.

The role of Server Assistant within the Food & Beverage Team at Waldorf Astoria Washington DC offers a unique opportunity for individuals passionate about hospitality to contribute to a team that defines exceptional guest experiences. The Server Assistant is an essential part of the food service operation, responsible for preparing dining areas, supporting servers, and ensuring that guests enjoy flawless and memorable meals. This position is part of the Local 25 Union, requiring full openness to variable schedules and hours dependent on seniority and business needs. Full-time hours are not guaranteed initially, and the role demands flexibility and adaptability in work hours, which may vary week to week.

As a Server Assistant, you will have a direct impact on guest satisfaction by maintaining a high standard of cleanliness, preparation, and service readiness. Your daily tasks include setting up dining tables with precision, inspecting and managing tableware quality, stocking service stations, assisting servers with beverage and bread delivery, and efficiently clearing tables. Maintaining compliance with health, safety, sanitation, and alcohol awareness regulations is paramount to this role, ensuring the well-being of guests and team members alike. Moreover, this position offers a chance to embody the core values of hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency to create meaningful guest interactions.

Joining Waldorf Astoria Washington DC as a Server Assistant means becoming part of the Hilton family, a globally recognized hospitality leader known not only for delivering exceptional guest experiences but also for fostering a supportive and award-winning workplace culture. Hilton offers numerous benefits such as medical insurance options for employees and their families, travel perks including deeply discounted hotel stays across their portfolio, stock purchase programs, paid parental leave, mental health resources, financial security plans, and generous paid time off. This role is ideal for those who seek to build a rewarding career in hospitality by contributing to one of Washington D.C.’s premier luxury hotel destinations while thriving in a diverse and inclusive team environment.

At Waldorf Astoria Washington DC, you won’t just come to work; you will brighten the day of every guest and help craft experiences that resonate long after they leave. This position champions the spirit of hospitality, emphasizing personal growth, team collaboration, and operational excellence—making it an excellent fit for committed individuals who aspire to grow within the Hilton family and the luxury hotel industry.