SERVER ASSISTANT - NOMI LOUNGE & GARDEN

Oak Park, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Exact $15.75

Work Schedule

Weekend Shifts

Benefits

health benefits

Pension Plan

Monthly wellness reimbursement

Qualified parking and transit program

Paid Time Off

discounted colleague rate room nights

complimentary room nights

Complimentary Meals

on-site bike rack

Job Description

Park Hyatt Chicago is a distinguished luxury hotel located in the heart of the Gold Coast, a vibrant neighborhood at the intersection of the Magnificent Mile and some of the city’s most iconic cultural landmarks. Renowned for its contemporary design and refined comfort, Park Hyatt Chicago epitomizes sophisticated hospitality, offering guests an experience that marries artful elegance with understated luxury. The hotel is celebrated for providing personalized service in an environment that is both exclusive and warmly welcoming, catering to discerning travelers and locals alike.

Within this prestigious setting is NoMI Lounge & Garden, situated on the 7th floor, which serves as a tranquil retreat offering breathtaking views of Lake Michigan and the historic Water Tower. This intimate lounge combines modern American cuisine with French influences, complemented by a curated selection of expertly crafted cocktails. The ambiance at NoMI Lounge & Garden is meticulously cultivated to provide an elevated yet effortlessly inviting atmosphere where every detail is infused with intention.

The Server Assistant role at NoMI Lounge & Garden is pivotal in enhancing the overall guest experience by supporting the front-of-house service team. This position demands a blend of grace, precision, and genuine warmth, as the Server Assistant ensures that each table is perfectly set, cleared, and refreshed. The role extends beyond table maintenance to include the management of the dining room’s presentation, anticipating guest needs proactively, and ensuring that all service areas are impeccably stocked and ready to support seamless service. Collaboration with greeters, culinary, food runners, servers, and bar teams is essential to maintain a harmonious flow of communication and an exceptional standard of hospitality.

Server Assistants contribute to the rhythm and flow of the dining experience by quietly orchestrating the finer details that allow guests to feel truly cared for and welcomed. Their discreet, anticipatory service enhances the refined ambiance of NoMI Kitchen, Lounge & Garden, and the broader Park Hyatt Chicago brand, elevating every guest interaction. This position offers an hourly wage of $15.75 plus tips, with eligibility for overtime and premium pay under certain conditions.

Hyatt is a global leader in hospitality, with locations spanning 69 countries and a commitment to providing authentic, meaningful experiences for both guests and colleagues. The company emphasizes care as a core value, fostering a culture of warmth, empathy, respect, and inclusivity. Hyatt supports professional growth and personal development, opening doors for employees at all career stages to explore new opportunities and chart their own paths within the industry. Being a part of Park Hyatt Chicago means joining an elite team dedicated to redefining luxury dining and hospitality through a shared guiding principle: "Care Connects Us." This principle underscores the company's belief in creating genuine connections and inclusive environments through care and respect at every interaction.

Job Requirements

high school diploma or equivalent
minimum two years experience in upscale or fine dining restaurants
valid Food Handler certification or ability to obtain before start
ability to stand for extended periods
ability to lift moderate weight
availability to work evenings weekends and holidays
strong communication skills
attention to detail
ability to work collaboratively in a team environment

Job Qualifications

minimum two years in an upscale or fine-dining restaurant with a strong understanding of refined service standards
familiarity with Forbes Travel Guide-level service anticipatory discreet and impeccably polished
appreciation for fine cuisine ingredient-driven menus and culinary techniques with the ability to speak confidently about dishes
experience preparing specialty coffees understanding tea varieties and offering thoughtful recommendations and preparation styles consistent with luxury service
possession of a valid Food Handler certification or ability to obtain one prior to start
warm articulate and poised communication that enhances guest interactions and supports seamless teamwork
a meticulous eye for presentation cleanliness and subtle refinements that elevate the guest experience
ability to lift moderate weight and maintain a polished calm presence while standing for extended periods in a dynamic environment
a harmonious working style that supports fluid coordination with culinary bar and service teams
consistent poise discretion and a refined appearance aligned with a world-class luxury restaurant
availability for evenings weekends and holidays

Job Duties

ensure each table is impeccably set cleared and refreshed with thoughtful attention to detail
maintain pristine presentation of the dining room anticipate needs before they arise ensure all service areas are fully stocked and guest-ready
collaborate closely with greeters culinary food runners servers and bar teams to uphold a harmonious flow of communication and service
provide discreet anticipatory support that enhances the refined ambiance of NoMI Kitchen Lounge & Garden and Park Hyatt Chicago
contribute to the rhythm of the dining experience by orchestrating details that allow guests to feel cared for welcomed and immersed in luxury