Server Assistant, Nest on Four - Signia by Hilton Atlanta

Atlanta, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Benefits

Incredible travel perks

Employee Stock Purchase Program

Paid parental leave

Caregiving support

Crisis concierge

Mental Health Resources

Paid Time Off

health benefits

retirement plans

Job Description

Hilton is a globally recognized leader in the hospitality industry, known for its commitment to delivering outstanding guest experiences and fostering an exceptional workplace culture for its team members. With a rich history of welcoming over 3 billion guests worldwide, Hilton continues to expand its influence through a diverse portfolio of world-class brands. The company's mission is to fill the earth with the light and warmth of hospitality, ensuring every guest feels valued and cared for during their stay. Hilton's dedication to innovation, quality service, and employee development has earned it repeated accolades as one of the World's Best Workplaces by Great Place to Work and Fortune. This reputation not only reflects Hilton's operational excellence but also its deep investment in the personal and professional growth of its workforce.

The Server Assistant role at Hilton is a vital part of the dining and hospitality team, focused on enhancing the guest experience by supporting servers and preparing dining areas to the highest standards. This role is about more than just setting tables or clearing dishes; it embodies the spirit of hospitality by proactively engaging with guests to make their meal experience memorable. As a Server Assistant, you're responsible for ensuring that dining service flows smoothly by maintaining pristine service stations, assisting with beverage and bread delivery, and adhering to strict health, safety, and sanitation regulations. The position demands a positive attitude, teamwork, attention to detail, and a commitment to upholding Hilton's core values such as integrity, leadership, ownership, and a sense of urgency.

In addition to meaningful guest interaction and operational duties, Hilton supports its Server Assistants with a comprehensive benefits package designed to promote work-life balance and personal well-being. From generous travel perks like discounted stays at Hilton properties worldwide to paid parental leave and mental health resources, team members are equipped to thrive both professionally and personally. Hilton's investment in employee stock purchase programs and retirement plans also provides financial security and growth opportunities. Whether you are starting your career in hospitality or seeking to advance within a globally respected company, this role offers a pathway to build valuable skills and join a community that values warmth, professionalism, and respect. By becoming a Server Assistant at Hilton, you embrace a career that impacts guests' experiences positively and contributes to a workplace culture recognized globally for excellence.

Job Requirements

High school diploma or equivalent
Previous experience in hospitality or customer service preferred
Ability to work flexible hours including evenings, weekends, and holidays
Must be able to stand and walk for long periods
Ability to communicate clearly and effectively
Strong attention to detail
Ability to follow instructions and comply with safety regulations

Job Qualifications

High school diploma or equivalent
Previous experience in a hospitality or customer service role preferred
Ability to work effectively in a fast-paced, team-oriented environment
Strong communication and interpersonal skills
Basic knowledge of health and safety standards
Ability to stand for extended periods and carry moderate loads
Positive attitude with a focus on guest satisfaction

Job Duties

Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
Set and arrange tables for dining, including folding napkins, and cleaning and placing tableware
Ensure tableware is clean and in excellent condition, reporting any issues for immediate repair
Make sure the service stations are always fully stocked, clean, and ready for service
Assist servers by delivering beverages, bread, and other items as needed
Remove dishware, glassware, and silverware at the end of meal service and deliver them to the dishwashing area for cleaning
Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being