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Server Assistant - Mina's Fish House (On-Call)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $17.50
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Benefits

competitive salary
Training and development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary employee meals

Job Description

Four Seasons is a globally renowned luxury hospitality company recognized for its exceptional commitment to delivering superior guest experiences. Founded with a mission to create lasting impressions, Four Seasons is powered by its people, a collective of passionate individuals dedicated to excellence, innovation, and genuine hospitality. This commitment extends throughout the organization, ensuring every guest, resident, and partner encounters a world-class experience grounded in respect, warmth, and professionalism. The company prides itself not only on luxury but also on fostering a supportive employee culture that encourages growth, recognition, and inclusivity.

Located in Kapolei, Hawaii, the Four Seasons Resort Oahu at Ko Olina offers a unique blend of classic Hawaiian style and unmatched luxury along Oahu's beautiful sunny western coast. This resort features 371 exquisitely designed accommodations, set amidst stunning ocean views, lively pools, lagoons, and pristine white sand beaches. Guests can enjoy a variety of amenities, including canoe rides on the ocean, golf rounds at the nearby Ko Olina Golf Club, tennis, and rejuvenating sessions at the Naupaka Spa & Wellness Centre. This setting creates an unforgettable experience for visitors seeking to combine adventure, relaxation, and cultural richness.

The part-time On Call Server Assistant role at Four Seasons Resort Oahu is essential to maintaining the high standards of guest service the brand is known for. Reporting to the Restaurant General Manager, the Server Assistant supports the Food Server by attending to guest needs, ensuring smooth and efficient meal service, and enhancing the overall dining experience. This position requires a passion for excellence and the spirit of aloha, emphasizing attentive service, attention to detail, and a welcoming attitude toward all guests.

This role is ideal for individuals who thrive in luxury hospitality environments and wish to grow within a company recognized worldwide for its leadership and innovation in the hospitality industry. The opportunity to work in a culturally rich and scenic environment like Oahu adds significant appeal to this role. Employees benefit from competitive wages, comprehensive training, and development opportunities, as well as exclusive perks such as complimentary accommodations at other Four Seasons locations and employee meal programs. The role demands strong communication skills, a keen eye for detail, and a proactive approach to problem-solving in order to anticipate and meet guest expectations effectively.

Furthermore, the Four Seasons Resort Oahu is also associated with the MINA Group, a prestigious San Francisco-based restaurant management company known for operating upscale, innovative dining concepts. This partnership underscores the high standards and culinary excellence expected at the resort.

With a starting wage of $17.50 per hour, this part-time position offers flexibility and the chance to join a team dedicated to the highest levels of guest satisfaction and professional development. The company’s commitment to equal opportunity and affirmative action ensures a diverse and inclusive workplace where minority groups, women, veterans, and individuals with disabilities are encouraged to apply. Working at Four Seasons Oahu is not just a job; it is an opportunity to be part of a world-class hospitality legacy while enjoying the beauty and culture of Hawaii.

Job Requirements

  • Fluent in English, both verbal and written
  • at least 1-year previous experience in a similar position in a luxury environment
  • experienced in communication and computer skills
  • passion for service
  • attention to detail and problem-solving skills
  • legal work authorization in the United States

Job Qualifications

  • Fluent in English, both verbal and written
  • at least 1-year previous experience in a similar position in a luxury environment
  • experienced in communication and computer skills
  • passion for service
  • attention to detail and problem-solving skills
  • legal work authorization in the United States

Job Duties

  • Clear, clean and set-up tables, chairs, linens, china, glass and silver for service in an unobtrusive manner
  • greet guests, provide water, bread and butter service according to Four Seasons standards
  • anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests
  • stock linens, china, glass, silver, and food items for service
  • assist in preparation of smaller items such as toast, soup, or beverages
  • breakdown, clean and set-up buffets and food stations

Job Criteria

Experience

No experience required


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