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Server Assistant - Mina's Fish House (On-Call)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $17.50
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Work Schedule

On-call
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Benefits

competitive salary
Training and Development
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary employee meals

Job Description

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company known for its impeccable service, elegant accommodations, and exceptional guest experiences. Since its founding, Four Seasons has established itself as a leader in luxury hospitality, consistently delivering personalized service and unforgettable stays in prestigious locations worldwide. The company prioritizes a world-class employee experience and company culture, fostering an environment where team members can grow and excel while being supported by a commitment to luxury with genuine heart. Four Seasons believes in recognizing every individual’s contribution and treating colleagues, guests, and partners with respect and aloha spirit. This philosophy extends to every aspect of the guest experience, ensuring an atmosphere of warmth, care, and excellence.

Located on the sunny western coast of Oahu, Four Seasons Resort Oahu at Ko Olina is a premier luxury resort offering guests an unmatched Hawaiian experience. The resort boasts breathtaking ocean views, lively pools, tropical lagoons, and a range of amenities including golf courses, spa and wellness centers, and access to beach and water sports. The resort embraces Hawaiian culture and traditions while providing world-class luxury and service. Guests enjoy activities such as outrigger canoe rides, golfing amid waterfalls, spa treatments, and exquisite dining options. The resort’s scenic setting on Oahu’s rugged coastline provides a unique blend of relaxation and adventure that attracts travelers seeking both tranquility and exciting experiences.

The On Call Server Assistant at Four Seasons Resort Oahu at Ko Olina plays a vital role in delivering exceptional dining service by supporting the Food Server and ensuring guest needs are promptly met. This position reports directly to the Restaurant General Manager and focuses on helping set up tables, providing attentive guest services such as water and bread, stocking supplies, and maintaining the dining area according to Four Seasons’ high standards. The ideal candidate exudes a passion for excellence and embodies the spirit of aloha, consistently contributing to an environment that delights guests and elevates their experience.

Four Seasons partners with MINA Group, an established San Francisco-based restaurant management company renowned for innovative and upscale dining concepts. Under the leadership of Chef and Founder Michael Mina, MINA Group has earned numerous accolades and manages a diverse portfolio of acclaimed restaurants across the United States. This collaboration enhances the dining experience at the resort, infusing culinary excellence and creative service into the guest experience.

The On Call Server Assistant position offers competitive hourly pay, currently at $17.50 per hour, along with a comprehensive benefits package and opportunities for training and development. Employees enjoy perks such as complimentary accommodations at other Four Seasons properties, dry cleaning for uniforms, and complimentary meals, creating a supportive and rewarding work environment. The resort seeks candidates who are detail-oriented, communicative, and equipped with strong problem-solving skills, all essential traits to thrive in this dynamic and guest-focused role. The position requires legal authorization to work in the United States and values individuals who bring enthusiasm and dedication to the hospitality field.

Joining Four Seasons Resort Oahu at Ko Olina means becoming part of a community dedicated to creating lasting impressions through meaningful guest connections. The resort’s commitment to luxury hospitality is matched by its devotion to fostering an inclusive and motivating workplace where each team member can shine. This role is a wonderful opportunity for individuals passionate about service and hospitality to contribute to a world-class resort while growing their careers in an inspiring island setting. Mahalo for considering this exciting opportunity.

Job Requirements

  • Fluent in English, both verbal and written
  • at least 1-year previous experience in a similar position in a luxury environment
  • experienced in communication and computer skills
  • service passion
  • attention to detail and problem-solving skills
  • legal work authorization in the United States

Job Qualifications

  • Fluent in English, both verbal and written
  • at least 1-year previous experience in a similar position in a luxury environment
  • experienced in communication and computer skills
  • service passion
  • attention to detail and problem-solving skills
  • legal work authorization in the United States

Job Duties

  • Clear tables
  • clean and set up tables, chairs, linens, china, glass and silver for service
  • greet guests
  • provide water, bread and butter service according to Four Seasons standards
  • anticipate guest needs
  • ascertain satisfaction
  • respond urgently and appropriately to guest concerns and requests
  • stock linens, china, glass, silver, and food items for service
  • assist in preparation of smaller items such as toast, soup, or beverages
  • breakdown, clean and set up buffets and food stations

Job Criteria

Experience

No experience required


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