Server Assistant - Main Village

Missoula, MT, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Exact $18.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Carpool reimbursement

Limited housing assistance

Employee lunch

Referral Bonus

Employee Discounts

Job Description

The Resort at Paws Up stands as America’s premier luxury ranch resort, spanning an impressive 37,000-acre property that perfectly captures the essence and spirit of the American West. This family-owned and award-winning destination offers an unmatched experience blending rustic charm with sophisticated luxury, making it a sought-after getaway for guests looking to immerse themselves in nature without sacrificing comfort. Paws Up provides guests with a variety of outdoor activities, exquisite dining, and world-class hospitality in an environment that celebrates both the rugged beauty of the west and a refined, elegant atmosphere. The resort’s commitment to excellence is evident in every aspect of its operation, from the thoughtfully designed accommodations to the attentive and personalized service provided by its employees.

The Resort at Paws Up is currently seeking a dedicated Server Assistant to join their esteemed team. This role starts at $18 per hour, with potential increases based on experience, and offers an opportunity to contribute to the exceptional dining experience that the resort is known for. As a Server Assistant, the successful candidate will play a pivotal role in greeting, guiding, and delivering world-class service to guests. Responsibilities will include assisting with the clearing and resetting of tables, beverage service, running food, and performing various side tasks that support the smooth operation of the dining experience. The Server Assistant will need to be knowledgeable about the menu, including food preparation, ingredients, allergens, and special dietary considerations, enhancing the guests’ confidence and satisfaction.

Attention to detail, professionalism, and a passion for hospitality are critical traits for this position, as the Server Assistant must anticipate guest needs, be unobtrusive while maintaining a presence on the dining floor, and ensure that all presentation and sanitation standards are met to the highest degree. This role requires excellent communication skills to effectively interact with guests, management, and team members to handle any guest requests or issues promptly and courteously. Additionally, the Server Assistant will be accountable for maintaining a clean and organized dining room and workstation, adhering strictly to all safety and company policies. The Resort at Paws Up embraces a culture of inclusivity and equal opportunity employment, ensuring a welcoming environment for all team members. This position is ideal for individuals looking to develop their hospitality career within a unique and inspiring setting, where the traditions of the American West meet modern luxury and service excellence.

Job Requirements

High school diploma, GED or vocational training or job-related course work
Food & beverage experience preferably in fine dining or resort
Knowledge of world class hospitality and service
Valid Food Handler’s License
Valid State Driver’s License
Ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload
Friendly and professional manner under high demands with guests, team members, and management

Job Qualifications

High school diploma, GED or vocational training or job-related course work
Preferably 6 months of food & beverage experience, preferably in fine dining or a resort
Knowledge of world class hospitality and service
Valid Food Handler’s License
Valid State Driver’s License
Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day
Has a friendly and professional manner under periods of high demands and with guest, team members, and management

Job Duties

Greet, guide and deliver world class service by being the professional of the space including menu proficiency including both food preparation, ingredients as well as all beverages, knowledge with allergens, guest demographics and resort area awareness
Assist with the sequence of service and while being present, yet unobtrusive on the floor
Prepare tables with special attention to sanitation and presentation
Keep up-to-date knowledge on all menu items including preparation, any allergens, and alternative preparations, and specials
Communicate food restrictions to Food & Beverage and Culinary team
Check food before serving it to guest to ascertain that appearance, temperature, order and portions are correct
Converse with the guests at a high level, being aware of their needs and fulfill special guest requests as instructed by management or the guest directly
Ensure confidentiality of guests before and throughout their stay
Assist with guest service issues accurately and promptly
Communicate effectively with Restaurant Manager to assist
Maintain up-to-date awareness of Resort information and amenities
Maintain a clean, organized dining room and workstation
Accountable for opening and closing checklists as well as any/all tasks assigned by management/similar
Follow all company and safety and security policies and procedures