Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Career growth opportunities
401(k) matching
Paid Time Off
holiday compensation
Health Insurance
Dental Insurance
vision coverage
employee appreciation events
Employee Discounts
Education Assistance
Job Description
Kalahari Resorts & Conventions stands as a pinnacle of vacation luxury and memorable experiences in the hospitality industry. Renowned for housing America’s largest indoor waterparks, Kalahari’s African-inspired resorts blend exceptional dining, luxurious spa services, vibrant entertainment options, and innovative convention centers to provide guests with an immersive and unparalleled resort experience. As a family-owned business, Kalahari Resorts & Conventions is deeply committed to the philosophy of "Lead with Love," aiming to foster a welcoming environment not only for their guests but also for their employees and the communities they serve. This approach is exemplified in their generous community outreach, including a partnership with charity: water, to bring clean water to a million people in Africa. Their reputation for excellence has earned them numerous accolades, including recognition from Forbes as one of America’s Best Midsize Employers and America’s Best Employers for Women, as well as USA TODAY’s distinction as the #1 Best Indoor Water Park.
The role of Server Assistant at Kalahari Resorts, specifically for the Great Karoo Breakfast Buffet, is essential in delivering this high standard of hospitality. The Server Assistant’s primary responsibility is to enhance guests’ dining experiences by maintaining cleanliness and orderliness in the dining areas, ensuring each guest enjoys a comfortable and inviting atmosphere. This position requires proactive engagement with team members, including servers and hosts, to guarantee efficient seating arrangements and outstanding service flow. Attention to detail is crucial, from promptly clearing and resetting tables to inspecting and replenishing restroom supplies regularly. The Server Assistant plays a supportive role, stepping in to assist wherever necessary to keep operations seamless, all while embodying the core values stated in the Kalahari Promise. This role is not only about maintaining physical spaces but about contributing to the overall guest experience through teamwork, communication, and a commitment to hospitality excellence.
This position offers the opportunity to grow within a company that values leadership and personal development, emphasizing promotion from within. Individuals who thrive in dynamic, guest-focused environments and have experience or a passion for customer service, particularly in restaurant, hotel, or resort settings, will find this role fulfilling and impactful. Kalahari supports its staff with an extensive benefits package designed to promote career advancement and personal well-being, including health, dental, and vision insurance, 401(k) matching, paid time off, education assistance, and various employee appreciation perks. Joining Kalahari Resorts & Conventions means becoming part of a vibrant team dedicated to creating extraordinary moments for every guest while fostering a supportive and inspiring workplace culture.
The role of Server Assistant at Kalahari Resorts, specifically for the Great Karoo Breakfast Buffet, is essential in delivering this high standard of hospitality. The Server Assistant’s primary responsibility is to enhance guests’ dining experiences by maintaining cleanliness and orderliness in the dining areas, ensuring each guest enjoys a comfortable and inviting atmosphere. This position requires proactive engagement with team members, including servers and hosts, to guarantee efficient seating arrangements and outstanding service flow. Attention to detail is crucial, from promptly clearing and resetting tables to inspecting and replenishing restroom supplies regularly. The Server Assistant plays a supportive role, stepping in to assist wherever necessary to keep operations seamless, all while embodying the core values stated in the Kalahari Promise. This role is not only about maintaining physical spaces but about contributing to the overall guest experience through teamwork, communication, and a commitment to hospitality excellence.
This position offers the opportunity to grow within a company that values leadership and personal development, emphasizing promotion from within. Individuals who thrive in dynamic, guest-focused environments and have experience or a passion for customer service, particularly in restaurant, hotel, or resort settings, will find this role fulfilling and impactful. Kalahari supports its staff with an extensive benefits package designed to promote career advancement and personal well-being, including health, dental, and vision insurance, 401(k) matching, paid time off, education assistance, and various employee appreciation perks. Joining Kalahari Resorts & Conventions means becoming part of a vibrant team dedicated to creating extraordinary moments for every guest while fostering a supportive and inspiring workplace culture.
Job Requirements
- Must have good verbal communication and interpersonal skills
- Ability to read and comprehend simple instructions
- Must be self-directed to work independently especially during busy periods
- Prior experience in restaurant, hotel, resort, or customer service environment helpful
Job Qualifications
- Good verbal communication and interpersonal skills
- Ability to present information effectively in one-on-one and small group situations
- Ability to read and comprehend simple instructions
- Self-directed and able to work independently during busy times
- Experience in restaurant, hotel, resort, or customer service settings is helpful
Job Duties
- Take dirty tableware to dish room and place silverware, dishes, glassware, etc. in appropriate washing areas
- Between seating, promptly clean tabletops, chairs, and booths
- Check floors and clean as required
- Reset and arrange tabletops
- Inspect assigned restroom every 30 minutes and clean, replenish supplies, or alert common area cleaners of problem areas
- Communicate with server and hostess/host to assure efficient seating, table utilization, and customer service
- Be available to fill in as needed to ensure smooth and efficient restaurant operation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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