Server Assistant for Lakeland

Job Overview

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Compensation

Hourly
Range $9.25 - $14.75
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Retirement Plan
Training and Development

Job Description

Ovation is a renowned dining establishment known for its exceptional hospitality and commitment to delivering an outstanding culinary experience to its guests. As a distinguished restaurant, Ovation prides itself on creating an inviting atmosphere where customers can enjoy not only delectable meals but also first-class service. The company focuses on maintaining high standards of cleanliness, organization, and customer interaction, ensuring that every visit is memorable and enjoyable. The team at Ovation is dedicated to fostering a warm and welcoming environment, supported by a staff that values efficiency, professionalism, and teamwork.

The role of Server Assistant at Ovation is a pivotal one, acting as the initial point of contact for guests and supporting the dining room operations to ensure seamless service. This position involves greeting guests warmly as they arrive, guiding them to their seats, and managing the flow of the dining area by monitoring waiting guests and coordinating with call-ahead customers. In addition to these hosting responsibilities, the Server Assistant plays a critical role in maintaining the cleanliness and organization of the dining space by promptly cleaning tables and preparing areas for new guests. Furthermore, the Server Assistant works closely with servers by assisting in their tasks wherever possible, contributing to a smooth and efficient service delivery.

Ideal candidates for this role are highly organized, possess excellent communication skills, and have a cheerful and easy-going demeanor, essential for fostering positive guest interactions. The position requires a proactive individual who can multitask effectively, handle high-pressure situations with a smile, and work collaboratively with colleagues to uphold Ovation's commitment to guest satisfaction. Overall, being a Server Assistant at Ovation offers a rewarding opportunity to be part of a vibrant team dedicated to excellence in the hospitality industry, where every detail matters and every guest experience counts.

Job Requirements

  • high school diploma or equivalent
  • previous experience in a hospitality or customer service role preferred
  • ability to stand for extended periods
  • good physical stamina
  • excellent organizational skills
  • ability to communicate clearly
  • friendly and approachable demeanor

Job Qualifications

  • excellent communication skills
  • cheerful and easy-going personality
  • experience in customer service preferred
  • ability to work in a fast-paced environment
  • strong teamwork skills
  • basic knowledge of dining etiquette

Job Duties

  • greet and seat guests
  • clean tables promptly
  • manage waiting guests efficiently
  • call ahead customers
  • assist servers in service tasks
  • ensure guests have a great dining experience
  • maintain cleanliness and organization in the dining area

Job Criteria

Experience

No experience required


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