
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities
Fun and inclusive work environment
Job Description
Flight Club is renowned as the world’s first social darts experience, combining the classic pub game with a modern and innovative social environment. Established in London in 2015, Flight Club has transformed traditional darts into a 21st-century entertainment phenomenon. With a strong focus on premium craft cocktails and elevated cuisine, Flight Club has created a unique blend of technology-driven darts gameplay and a sophisticated dining atmosphere. After its successful launch in the UK, State of Play Hospitality introduced this innovative concept to the United States, where it continues to attract a diverse audience seeking a fun yet upscale social experience. Flight Club has warmly welcomed over 7 million visitors and witnessed an astonishing 550 million darts thrown, demonstrating its popularity and vibrant community appeal.
The Server Assistant - Food Runner role at Flight Club is a critical position within the Front of House team. This position, which offers both part-time and full-time employment opportunities, reports directly to the FOH Manager and holds a non-exempt FLSA status. The role’s primary focus is to ensure exceptional guest experiences by assisting in food delivery and maintaining cleanliness throughout shifts. Server assistants are pivotal in supporting the team to create a dynamic and energetic atmosphere where every guest feels valued and engaged. Acting as an agile and proactive link in the service chain, this role demands a fast-paced work ethic with frequent movement to reset areas quickly and keep the flow of the social environment uninterrupted. Apart from physical stamina and efficiency, this role requires a thorough understanding of the menu and products to deliver knowledgeable service that exceeds ordinary expectations. The Server Assistant helps foster a positive team culture centered on collaboration, hard work, and the unique personalities that distinguish Flight Club’s service. Being part of this team means contributing to the company’s mission to create moments of joy and connection through play, aligned with core corporate values such as initiative, thoughtfulness, excellence, and celebration of team success. The position not only focuses on operational excellence through precise execution of duties but also on delivering hospitality infused with enthusiasm and professionalism. This combination of spirited customer interaction, teamwork, and high standards underscores the vital role that Server Assistants play in Flight Club’s continued growth and success as a leading entertainment and social dining destination in the United States.
The Server Assistant - Food Runner role at Flight Club is a critical position within the Front of House team. This position, which offers both part-time and full-time employment opportunities, reports directly to the FOH Manager and holds a non-exempt FLSA status. The role’s primary focus is to ensure exceptional guest experiences by assisting in food delivery and maintaining cleanliness throughout shifts. Server assistants are pivotal in supporting the team to create a dynamic and energetic atmosphere where every guest feels valued and engaged. Acting as an agile and proactive link in the service chain, this role demands a fast-paced work ethic with frequent movement to reset areas quickly and keep the flow of the social environment uninterrupted. Apart from physical stamina and efficiency, this role requires a thorough understanding of the menu and products to deliver knowledgeable service that exceeds ordinary expectations. The Server Assistant helps foster a positive team culture centered on collaboration, hard work, and the unique personalities that distinguish Flight Club’s service. Being part of this team means contributing to the company’s mission to create moments of joy and connection through play, aligned with core corporate values such as initiative, thoughtfulness, excellence, and celebration of team success. The position not only focuses on operational excellence through precise execution of duties but also on delivering hospitality infused with enthusiasm and professionalism. This combination of spirited customer interaction, teamwork, and high standards underscores the vital role that Server Assistants play in Flight Club’s continued growth and success as a leading entertainment and social dining destination in the United States.
Job Requirements
- Current food handlers and alcohol certification maintained through employment
- Minimum of 2 years experience preferably within a high-volume environment
- Available to work various shift times and days including weekends and holidays
- Able to stand or walk for long periods
- Ability to lift over 50 lbs if necessary
- Authorized to legally work in the US
Job Qualifications
- Minimum of 2 years experience preferably within a high-volume environment
- Current food handlers certification
- Current alcohol certification
- Ability to pass food safety exams with a score of 90% or better
- Proven ability to multitask in a fast-paced setting
- Excellent communication and teamwork skills
- Ability to uphold company values of initiative, thoughtfulness, excellence, and celebration
Job Duties
- Build rapport with guests and actively assist with their requests
- Train new runners and support teammates during high-pressure situations
- Maintain sanitation and proper condition of gaming equipment
- Manage time and tasks efficiently to reduce waste and maximize operational efficiency
- Follow health and safety guidelines and report hazards to management
- Execute opening and closing procedures swiftly and efficiently
- Multitask effectively during peak service times
- Demonstrate professionalism and enthusiasm throughout each shift
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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