Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Employee Discounts
Paid Time Off
Employee Meals
Uniform service
Discounted parking
Job Description
Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company recognized globally for its exceptional guest service and commitment to quality. Founded over five decades ago, Four Seasons has established itself as an industry leader in the hotel and resort sector, owning a portfolio of premium properties in major cities and exotic destinations worldwide. The brand is synonymous with luxury, elegance, and personalized experiences that cater to the discerning traveler. With a strong emphasis on employee development, inclusivity, and cultural diversity, Four Seasons fosters an environment where team members are empowered to grow professionally and deliver guest experiences that are memorable and unparalleled.
Located in the heart of one of America's most celebrated cities, Four Seasons Hotel and Private Residences New Orleans offers riverfront luxury with a cultural blend unique to the vibrant city of New Orleans. Situated on the banks of the Mississippi River, this landmark tower combines heritage with modern luxury. Guests enjoy innovative Louisiana cuisine, a resort-style pool experience, and stunning views from the 34th-floor observation deck, making it a premier destination for both leisure and business travelers. This property exemplifies the Four Seasons commitment to excellence, blending local authenticity with international standards of hospitality.
The role of Server Assistant at Four Seasons Hotel and Private Residences New Orleans is key to maintaining the high standards expected by our guests. This full-time position within the Food and Beverage team involves assisting Food Servers by delivering food from the kitchen to guests and ensuring timely, accurate service. The Server Assistant is responsible for helping with the setup and breakdown of tables, buffets, and food stations, as well as maintaining cleanliness and replenishing supplies in a discreet and efficient manner. The position requires attention to detail, a proactive approach to guest satisfaction, and the ability to work harmoniously in a fast-paced team environment.
As part of the Four Seasons culture, the Server Assistant will be expected to greet guests warmly, anticipate their needs, and respond promptly to any requests or concerns, upholding the brand's standards of genuine heart and personalized service. Candidates in this role will benefit from extensive training and development opportunities designed to cultivate skills needed for a successful career in luxury hospitality. The role offers a competitive compensation package including comprehensive benefits, employee discounts, and a supportive workplace culture that values each individual’s contribution to the guest experience. This position represents a fantastic opportunity for individuals passionate about delivering luxury service and growing within a prestigious global brand.
Located in the heart of one of America's most celebrated cities, Four Seasons Hotel and Private Residences New Orleans offers riverfront luxury with a cultural blend unique to the vibrant city of New Orleans. Situated on the banks of the Mississippi River, this landmark tower combines heritage with modern luxury. Guests enjoy innovative Louisiana cuisine, a resort-style pool experience, and stunning views from the 34th-floor observation deck, making it a premier destination for both leisure and business travelers. This property exemplifies the Four Seasons commitment to excellence, blending local authenticity with international standards of hospitality.
The role of Server Assistant at Four Seasons Hotel and Private Residences New Orleans is key to maintaining the high standards expected by our guests. This full-time position within the Food and Beverage team involves assisting Food Servers by delivering food from the kitchen to guests and ensuring timely, accurate service. The Server Assistant is responsible for helping with the setup and breakdown of tables, buffets, and food stations, as well as maintaining cleanliness and replenishing supplies in a discreet and efficient manner. The position requires attention to detail, a proactive approach to guest satisfaction, and the ability to work harmoniously in a fast-paced team environment.
As part of the Four Seasons culture, the Server Assistant will be expected to greet guests warmly, anticipate their needs, and respond promptly to any requests or concerns, upholding the brand's standards of genuine heart and personalized service. Candidates in this role will benefit from extensive training and development opportunities designed to cultivate skills needed for a successful career in luxury hospitality. The role offers a competitive compensation package including comprehensive benefits, employee discounts, and a supportive workplace culture that values each individual’s contribution to the guest experience. This position represents a fantastic opportunity for individuals passionate about delivering luxury service and growing within a prestigious global brand.
Job Requirements
- Work authorization in the United States
- RSV permit and ServSafe certifications required
- previous food and beverage experience preferred
- knowledge of MICROS preferred
- general knowledge of food and drink menu
Job Qualifications
- Knowledge of MICROS preferred
- previous food and beverage experience preferred
- general knowledge of food and drink menu
- RSV permit and ServSafe certifications required
- work authorization in the United States
Job Duties
- Deliver food from kitchen to the guest ensuring accuracy and timeliness
- assist in clearing, cleaning and set-up of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner
- greet guests according to Four Seasons standards to ensure superior service
- anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests
- assist in stocking linens, china, glass, silver, and food items for service
- assist in preparation of smaller items such as toast, soup, or beverages
- assist in the breakdown, cleaning and set-up of buffets and food stations
- work harmoniously and professionally with co-workers and supervisors
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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