Server Assistant (Busser)

Sonesta International Hotels is the 8th largest hotel company in the United States and is continually expanding its presence. With a robust portfolio that includes a combination of full-service and focused hotels across major cities, Sonesta offers a unique blend of owned, managed, and franchised properties, making the brand readily accessible wherever travelers desire to be. Sonesta International Hotels prides itself on its commitment to exceptional hospitality, driven by the human side of service where passion and loyalty shape memorable experiences. Operating over 1000 properties across eight countries, Sonesta continues to thrive by delivering quality, value, and amazing hospitality to every guest, every stay.

The company is currently seeking to hire a Server Assistant (Bus Attendant) to join their food service team. This role plays a vital part in supporting the mission and overall success of the hotel by ensuring food and beverage areas operate smoothly and guests receive outstanding service. The Server Assistant is responsible for setting up, servicing, and breaking down assigned food and beverage stations, maintaining consistency and high standards of quality throughout the guest experience. Additionally, the role involves assisting restaurant servers by clearing tables and supporting the cleanliness and organization of the dining area.

The Server Assistant position demands a passion for engaging with guests and colleagues alike, delivering attentive and friendly service that anticipates guest needs and promotes a welcoming atmosphere. Key responsibilities include supplying stations with necessary items, serving beverages such as water, coffee, and juice, supporting the closing and cleaning processes, and managing multiple tasks efficiently under the guidance of management. This role also emphasizes building strong interpersonal relationships with both guests and coworkers, demonstrating professional communication, organization, and a commitment to teamwork.

Sonesta expects candidates for the Server Assistant position to have 1-2 years of restaurant experience and a proven track record of delivering exceptional guest service. Effective communication skills and a professional appearance are essential to this role. The Server Assistant must be adaptable, ready to assist in various parts of hotel operations when needed, and aligned with Sonesta's GUEST model, which prioritizes greeting guests warmly, using their names, anticipating needs, resolving issues, and expressing appreciation.

Working at Sonesta International Hotels offers the opportunity to be part of a respected global hospitality company that values employee well-being and growth. The company provides a range of benefits such as medical, dental, and vision insurance, retirement plans with company matches, paid vacation, and sick days, educational assistance, and various employee discounts and perks. Sonesta is an equal opportunity employer that fosters an inclusive and respectful workplace environment, embracing diversity and providing accommodations for individuals with disabilities.

In summary, the Server Assistant position at Sonesta International Hotels is a customer-focused role essential for ensuring seamless dining service and memorable guest experiences. Candidates who are passionate about hospitality, enjoy teamwork, and seek career growth within a reputable and expanding hospitality company will find this opportunity rewarding and fulfilling.