Server Assistant, Brass Tack - Waldorf Astoria Chicago

Waldorf Astoria Chicago is a luxury hotel situated in the prestigious Gold Coast neighborhood of Chicago, recognized as one of the best hotels in the world and consistently ranked among the top establishments in Chicago. This AAA-Five-Diamond and Forbes 4-Star hotel boasts 215 elegantly appointed rooms and over 5,000 square feet of meeting space, complemented by four distinctive food and beverage outlets, including a restaurant, two bars, and in-room dining services. The hotel captures the grandeur and elegance reminiscent of the Parisian hotels of the 1920s, combining historic charm with modern luxury. It is located among the famed Oak Street retailers, popular beaches, Rush Street’s vibrant restaurant and nightlife scene, and the iconic Magnificent Mile, making it an appealing destination for both business and leisure travelers. Waldorf Astoria Chicago is committed to creating unforgettable experiences for its guests, meaningful and growth-oriented opportunities for its team members, and positively impacting the local community.\n\nThe role of Server Assistant within the Brass Tack team at the Waldorf Astoria Chicago is a vital position that plays a crucial part in elevating guest dining experiences. This role involves much more than just preparing for service; it is about spreading the light and warmth of hospitality by ensuring each guest encounter is memorable and special. The Server Assistant is responsible for maintaining the highest standards in presentation and cleanliness of dining areas, assisting servers by preparing and delivering beverages, bread, and other items, and managing service stations efficiently to support seamless dining operations. The position demands an upbeat and friendly attitude, proactivity in guest engagement, and attention to detail in table setting and cleanliness to ensure a flawless dining experience. Additionally, the Server Assistant ensures compliance with health, safety, sanitation, and alcohol service regulations, safeguarding the wellbeing of guests and team members. Waldorf Astoria Chicago offers a supportive and award-winning workplace culture, recognized globally for its commitment to quality and excellence in hospitality. The Server Assistant role not only offers the chance to develop a career with a world-class hotel brand but also provides opportunities for personal growth and professional advancement within the Hilton portfolio. With Hilton’s commitment to team member care and development, the Server Assistant benefits from a culture that values integrity, leadership, teamwork, and ownership. This role is ideal for individuals passionate about hospitality and eager to contribute to an exceptional guest experience while growing their own skills in a prestigious environment.