Server Assistant, Brass Tack - Waldorf Astoria Chicago

Waldorf Astoria Chicago is a prestigious luxury hotel located in Chicago's Gold Coast, renowned for its exceptional hospitality and world-class amenities. Recognized as one of the Best Hotels in the World and in Chicago, it holds the esteemed AAA-Five-Diamond and Forbes 4-Star ratings, reflecting its dedication to excellence. Nestled among the famed Oak Street retailers, the beach, Rush Street's dynamic restaurants and nightlife, and The Magnificent Mile, the hotel offers an unparalleled experience to its guests. With design elements inspired by grand Parisian hotels of the 1920s, the Waldorf Astoria Chicago showcases 215 elegantly appointed rooms and over 5,000 square feet of versatile meeting space. The hotel features four distinctive food and beverage outlets, including a restaurant, two bars, and in-room dining, catering to diverse tastes and preferences.

The role of Server Assistant at Waldorf Astoria Chicago is a vital position within the Brass Tack team, where exceptional hospitality begins. This full-time role invites individuals passionate about creating memorable dining experiences to contribute to the hotel's renowned service standards. The Server Assistant plays an integral part in supporting daily dining operations, ensuring that every guest encounter is marked by warmth, professionalism, and attention to detail. This position is ideal for candidates eager to enter or advance their careers in hospitality, offering meaningful opportunities to grow within a globally respected brand.

As a Server Assistant, you will bring an upbeat and friendly attitude to all guest interactions, actively seeking ways to enhance their meal experience. Your responsibilities include preparing tables with precision by setting and arranging tableware, folding napkins, and maintaining cleanliness. You will inspect tableware to ensure it is spotless and in excellent condition, promptly reporting any issues. Keeping service stations fully stocked, clean, and ready for service is a crucial part of your role. Additionally, you will support servers by delivering beverages, bread, and other items as needed, and clear and transport tableware to the dishwashing area after service. Adhering to all health, safety, sanitation, and alcohol awareness regulations is essential, ensuring the highest standards of guest and team member well-being are maintained.

Waldorf Astoria Chicago fosters a work environment guided by core Hilton values: hospitality, integrity, leadership, teamwork, ownership, and a strong focus on the present moment. The hotel is committed to investing in its team members' well-being by offering unmatched perks such as heavily discounted travel opportunities at Hilton properties, an employee stock purchase program, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, comprehensive health and welfare benefits, and retirement plans to secure financial futures.

Joining the Waldorf Astoria Chicago means becoming part of an award-winning workplace culture consistently recognized by external organizations like Great Place to Work and Fortune. As a global leader in hospitality, Hilton's mission to fill the earth with the light and warmth of hospitality is brought to life by its dedicated team. The Waldorf Astoria Chicago is not just a place to work; it is a place to grow, build a rewarding career, and contribute to creating magical experiences for guests from around the world.