Server Assistant / Beverage Attendant

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Hourly
Range $9.25 - $14.50
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Work Schedule

Standard Hours
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Benefits

On-the-job training
flexible scheduling
Employee Discounts
teamwork-oriented environment
Opportunity for advancement
fun work atmosphere
Seasonal employment options

Job Description

Hatfield and McCoy's Dinner Feud is a unique and entertaining dining experience located in Pigeon Forge, Tennessee. This establishment provides guests with a lively and interactive four-course feast experience, inspired by the legendary Hatfield-McCoy feud, combining exceptional dining with theatrical entertainment. Guests enjoy not only delicious Southern-style cuisine but also an engaging and fun environment that reflects the culture and history of the Appalachian region. The venue is well-known for its family-friendly atmospheres, such as dinner shows that bring history and humor together in a memorable way. As a part of the vibrant tourism industry in the Pigeon Forge area, Hatfield and McCoy's Dinner Feud offers a dynamic workplace that caters to a diverse clientele, ranging from families and groups to tourists exploring the Smoky Mountains. The restaurant prides itself on exceptional customer service, immersive entertainment, and high-quality food offerings.

The role of Server Assistant / Beverage Attendant at Hatfield and McCoy's Dinner Feud is pivotal in ensuring a seamless and enjoyable dining experience for all guests. This position is designed for friendly and high-energy individuals who thrive in fast-paced, guest-focused environments. As a Server Assistant, you will play an essential role in supporting the arena servers by helping with set up before service, maintaining cleanliness and sanitation throughout the dining area, and assisting with table clearing and section cleaning after meals. The Beverage Attendant aspect of the role involves serving beverages responsibly and may include cross-training to perform serving duties when necessary. This flexible role is ideal for those who enjoy working as part of a team and have a keen attention to detail, especially regarding food allergies and safety measures.

Employment opportunities are available on a full-time, part-time, and seasonal basis, making this a versatile job option catering to different schedules and availability. On-the-job training is provided to ensure all team members understand the specific operational standards and guest service expectations unique to Hatfield and McCoy's Dinner Feud. Employees must be at least 18 years old and hold a valid Tennessee state ABC permit to serve alcoholic beverages. Physical demands include continuous walking, frequent bending, lifting trays, and pushing or pulling racks, making this role well-suited for energetic individuals who can manage physical tasks responsibly. This position requires a high school diploma, GED, or an equivalent combination of education and experience.

Working as a Server Assistant / Beverage Attendant at this establishment offers an exciting opportunity to be part of an iconic dinner show that combines hospitality with entertainment. Employees contribute directly to the guest experience by ensuring efficient and safe food and beverage service. The role is instrumental in maintaining cleanliness, preventing any cross-contamination, and being vigilant when serving guests with food allergies, reflecting the company’s dedication to health and safety standards. Whether you are seeking a full-time career in hospitality or a part-time or seasonal engagement, this position provides a dynamic and enjoyable work environment in the heart of one of Tennessee’s most popular tourist destinations.

Job Requirements

  • at least 18 years of age
  • valid Tennessee state ABC permit
  • high school diploma or GED or equivalent combination of education and experience
  • ability to continuously walk on level ground as well as up and down steps
  • ability to frequently bend, stoop, twist, and balance
  • ability to frequently lift and carry trays with beverages, food, and used dishes
  • ability to frequently push and pull racks, whether full or empty

Job Qualifications

  • high school diploma or ged or equivalent combination of education and experience
  • valid Tennessee state ABC permit
  • customer service skills
  • ability to follow sanitation and safety protocols
  • physical stamina to handle walking, bending, lifting, and carrying tasks
  • teamwork and communication skills

Job Duties

  • prepare for dinner service by assisting arena servers with set up
  • follow proper sanitation procedures to prevent any food cross-contamination
  • understand food allergies and what options are available
  • be vigilant when serving any guest with a food allergy
  • assist with cleaning table and section when dinner service is complete
  • the beverage attendant position may require cross-training in serving duties

Job Criteria

Experience

Entry Level (1-2 years)


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