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SERVER ASSISTANT AT PACIFIC POINT LOUNGE

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $18.50
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Complimentary employee meal
complimentary parking
hotel discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Flexible spending account
Paid holidays
Paid vacation
Paid sick leave
401k with Matching
Employee stock purchase plan
Educational Reimbursement

Job Description

Park Hyatt Aviara is recognized as one of San Diego’s premier destination locations, renowned for its AAA Five-Diamond luxury resort experience. Nestled in Carlsbad, this elegant resort offers guests an unparalleled combination of sophisticated luxury and natural beauty spread across 200 lush acres. Recently renovated, the resort features striking architecture that blends seamlessly with its scenic surroundings. Guests enjoy exclusive amenities including a beautiful full-service spa and an 18-hole Arnold Palmer designed golf course, making it a top choice for both recreation and relaxation. Its reputation for superior guest service and high standards places Park Hyatt Aviara among the best luxury destinations in Southern California, attracting both local visitors and international travelers looking for a refined getaway.

The Server Assistant role at Park Hyatt Aviara’s Pacific Point Lounge is an essential part of the resort’s commitment to providing exceptional dining experiences. This full-time position offers a competitive starting wage of $18.50 per hour and includes an extensive benefits package that reflects Hyatt’s dedication to employee well-being and satisfaction. As a Server Assistant, you will play a crucial supportive role in meal service, working closely with servers to ensure guests receive attentive and personalized attention throughout their visit. This role requires a candidate who is energetic, friendly, and capable of maintaining composure in a fast-paced environment where excellent communication and teamwork are critical.

In this position, the Server Assistant is responsible for greeting and welcoming guests warmly, understanding their needs, and providing tailored solutions to enhance their dining experience. This role also involves maintaining clear and effective communication with servers and other team members to facilitate smooth operations. Additionally, the Server Assistant helps uphold safety and cleanliness standards around the dining area, ensuring an environment that meets Hyatt’s high quality expectations. Physical stamina is necessary for this role, as it requires lifting, pulling, and pushing moderate weight as well as standing for extended periods, reflecting the demands typical in luxury hospitality settings.

Working at Park Hyatt Aviara means being part of a prestigious hospitality brand that not only values guest satisfaction but also the development and welfare of its employees. Alongside a competitive wage, the resort offers a robust benefits package including complimentary employee meals and parking, access to hotel discounts at Hyatt properties worldwide, comprehensive medical, dental, and vision insurance, paid holidays and sick leave, a 401K plan with matching contributions, an employee stock purchase plan, and educational reimbursement opportunities. This supportive work environment aims to foster personal growth, team collaboration, and a rewarding career in luxury hospitality. Joining the Park Hyatt Aviara team as a Server Assistant is an excellent opportunity to develop your skills and thrive in one of the top luxury resort locations in Southern California.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Ability to lift, pull and push moderate weight
  • Good communication skills
  • Ability to stand for long periods
  • Flexible availability including weekends and holidays
  • Strong teamwork and interpersonal skills
  • Physical stamina
  • Professional appearance

Job Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment
  • Refined verbal and written communication skills
  • Experience and thorough understanding of guest services
  • Previous experiences in a luxury resort preferred
  • Must possess a professional presentation
  • Outstanding guest services skills, sophisticated verbal and written communication skills
  • Highly responsible and reliable
  • Ability to work well under pressure in a fast-paced environment
  • Must be able to work a flexible schedule, including weekends and holidays
  • Must have physical stamina to lift moderate amounts of weight
  • Ability to stand for long periods of time

Job Duties

  • Responsible for greeting and welcoming guests
  • Understand customer’s needs and provide them with personalized solutions
  • Communicate with all other server and colleagues efficiently and effectively
  • Ensure orderliness and safety guidelines around the restaurant
  • Assist servers in delivering meals and beverages to guests
  • Maintain cleanliness and organization of service stations
  • Support team with setting up and clearing dining areas

Job Criteria

Experience

Mid Level (3-7 years)


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